Chapter 1:UNDERSTANDING CULTURAL DIFFERENCES
Chapter 2:BASIC CULTURAL TYPES
Chapter 3:THE IMPACT OF CULTURE
Chapter 4:THE GLOBALIZATION OF BUSINESSS
Chapter 5:CUSTOMS ETIQUETTE AND PROTOCOL
Chapter 6:COMMUNICATING ACROSS CULTURES
Chapter 7:NON-VERBAL COMMUNICATION
Chapter 8:WRITTEN COMMUNICATION
Chapter 9:CULTURAL LANDMINES FOR WOMEN
Chapter 10:GIFT GIVING
Chapter 11:HUMOR ACROSS CULTURES
Chapter 12:CROSS-CULTURAL MEETINGS
Chapter 13:CROSS-CULTURAL NEGOTIATIONS
Chapter 14:CORPORATE CULTURE
Chapter 15:CORPORATE ETHICS
Chapter 16:THE CROSS-CULTUAL TEAM
Chapter 17:CROSS-CULTURAL MARKETING
Chapter 18:CROSS-CULTURAL CONSULTANTS
Chapter 19:GLOSSARY
Chapter 20:RESOURCES
Chapter 21:BOOKS