Introduction
1a Job descriptions
1b Working
conditions
2a Company history
2b Company activities
Exam focus:
3
Vocabulary
4a Telephoning
Internal
4b
communication
5a Facts and figures
5b Performance
Exam focus:
6
Reading
Product
7a
description
Product
7b
development
Business
8a
equipment
8b Correspondence
Exam focus:
9
Writing
10a Business hotels
10b Commuting
11a Arranging a
conference
11b At a conference
12
Exam focus:
Listening
13a Production
13b Quality control
14a Direct service
providers
14b The banking
sector
15
Exam focus:
Speaking
16a Delivery services
16b Trading
17a Recruiting staff
17b Appoying for a job
18
Exam practice