PartⅠ Configuring,Administering,and Troubleshooting the Network Infrastructure
1 Configuring and Troubleshooting TCP/IP
Configure TCP/IP on Servers and Clients
Hardware Addresses
IP Address
Exercise 1-1:Configuring TCP/IP on Servers
Converting Between Binary and Decimal
Determine Valid IP Addresses
Subnetting
Finding Valid IP Addresses
Broadcasting
Configure Routing
Building a Windows 2000 Router
How Routing Works
Viewing the Routing Table
Exercise 1-2:Viewing a Computer’s Routing Table
Configuring Routing Tables
How Routing Conflicts Are Handled
Managing the Routing Table
Troubleshoot TCP/IP and Routing
Troubleshooting with IPCONFIG
Exercise 1-3:Checking an IP Configuration
Troubleshooting with PING
Troubleshooting with ARP
Troubleshooting with Tracert
Exercise 1-4:Tracing a Route
Troubleshooting with PATHPING
Two-Minute Drill
Q&A Self Test
Lab Question
Self Test Answers
Lab Answer
2 Implementing and Troubleshooting Name Resolution
Understand Name Resolution
Name Resolution Resources
Exercise 2-1:Check Out Your Computer Name
Configure NetBIOS Name Resolution
NetBIOS Names
NetBIOS Service Identifiers
NetBIOS Name Resolution Sequences
Creating an LMHOSTS File
Exercise 2-2:Peek at Some NetBIOS Names
Configure and Implement WINS
Installing a WINS Server
Configuring WINS Clients
Managing a WINS Database
Exercise 2-3:Viewing Records in a WINS Database
Supporting Non-WINS Clients
Setting Up Multiple WINS Servers
Troubleshoot NetBIOS Name Resolution
Troubleshooting WINS Servers
Exercise 2-4:Viewing WINS Server Statistics
Troubleshooting WINS Clients
Two-Minute Drill
Q&A Self Test
Lab Question
Self Test Answers
Lab Answer
3 Configuring,Managing,and Troubleshooting DNS
Create and Configure DNS Zones
How DNS Works
DNS Zones of Authority
Types of Zones
Exercise 3-1:Installing AD-Integrated DNS
Creating a Forward Lookup Zone
Creating a Reveres Lookup Zone
Manage DNS Database Records
Start of Authority (SOA) Record
Name Server (NS) Records
Exercise 3-2:Viewing Resource Records
Host (A) Records
Pointer (PTR) Records
Other Resource Records
Configure DNS Server Properties
Configuring DDNS
Exercise 3-3:Configuring Dynamic DNS
Supporting Downlevel Clients
Subdomains and Delegation of Authority
Multihomed DNS Name Servers
Alternative DNS Server Roles
Configure Client Computer Name Resolution Properties
Exercise 3-4:Configuring a DNS Client
Troubleshoot DNS Name Resolution
Using the NSLOOKUP Command
Exercise 3-5:Testing Forward and Reverse Lookups with NSLOOKUP
Troubleshooting DNS with IPCONFIG
Testing the Name Server
Troubleshooting Zone Transfers
Two-Minute Drill
Q&A Self Test
Lab Question
Self Test Answers
Lab Answer
4 Configuring and Troubleshooting DHCP
Install and Authorize DHCP Servers
DHCP Leases
Installing DHCP
Authorizing a DHCP Server
Exercise 4-1:Installing and Authorizing the DHCP Service
Configure DHCP Servers and Scopes
Exclusions
Exercise 4-2:Defining a Scope
DHCP Client Reservations
Server Options vs. Scope Options
DHCP Load Balancing and Redundancy
DHCP-DDNS Integration
Exercise 4-3:Configuring DHCP-DDNS Integration
Configure DHCP Clients
Exercise 4-4:Configuring a Client to Use DHCP
Commands for Managing Clients
A Note on APIPA
Troubleshoot DHCP
Detecting Rogue Servers
Exercise 4-5:Checking for Rogue DHCP Servers
Two-Minute Drill
Q&A Self Test
Lab Question
Self Test Answers
Lab Answer
PartⅡ Active Directory and Group Policy
5 Configuring and Implementing Active Directory
Understand Active Directory Concepts
AD Physical Layout
AD Logical Structure
Organizational Units
The Global Catalog
Exercise 5-1:Enabling Global Catalog
Manage Active Directory Groups
Security Group Scopes
Exercise 5-2:Switching to Native Mode
Predefined Groups
Builtin Groups
Nesting Groups
Creating a Security Group
Administer AD Computers and Users
Exercise 5-3:Adding a Computer Account
Active Directory User Accounts
Exercise 5-4:Create Two User Accounts
Joining a Computer to the Domain
Create and Manage Organizational Units
Creating Organizational Units
Exercise 5-5:Creating Some Organizational Units
Creating Objects in an OU
Exercise 5-6:Create a User Account in the Accounting OU
Moving Objects to an OU
Creating Contacts
Finding Existing Objects
Delegate Control
Exercise 5-7:Delegating Control to a User
Managing AD Permissions
Two-Minute Drill
Q&A Self Test
Lab Question
Self Test Answers
Lab Answer
6 Creating and Implementing Group Policies
Implement Group Policies
Group Policy Concepts
Viewing/Modifying an Existing GPO
Managing Multiple Policy Links
Exercise 6-1:Changing to Whom a Policy Applies (Filtering)
Create Group Policy Objects
Software Settings
Windows Settings
Exercise 6-2:Allowing OU Admins to Log on Locally
Administrative Templates
Creating Stand-alone GPOs
Exercise 6-3:Create a Stand-alone GPO
Link Group Policies to AD Objects
Exercise 6-4:Linking the Start Menu Icons GPO to an OU
Filter Group Policies
Exercise 6-5:Filter the Start Menu Icons GPO
Delegate Control of Group Policies
Delegating Authority to Manage GPO Links
Delegating Authority to Create GPOs
Exercise 6-6:Delegate Control of the Start Menu Icons GPO
Delegating Authority to Edit GPOs
Two-Minute Drill
Q&A Self Test
Lab Question
Self Test Answers
Lab Answer
7 Sharing and Publishing Folders and Printers
Sharing Folders and Files
Exercise 7-1:Create and Share a Folder
Shared Folder Permissions
Combining Permissions
File and Folder Inheritance
Taking Ownership
Hidden Shares
Offline Files
Sharing and Configuring Printers
Exercise 7-2:Sharing a Printer
Setting Shared Printer Permissions
Configuring Printers
Finding Shared Printer in AD User and Computers
Publishing Shared Resources in Active Directory
Publishing Shared Folders
Exercise 7-3:Publishing a Shared Folder
Publishing Shared Printers
Searching for AD Objects
Two-Minute Drill
Q&A Self Test
Lab Question
Self Test Answers
Lab Answer
8 Managing Software with Group Policy
Deploying Applications with Group Policy
Setting Up a Software Distribution Point
Exercise 8-1:Creating a Distribution Point
Creating the GPO
Adding a Package to a Group Policy
Testing the Deployment
Managing Software with Group Policy
Upgrading Software
Exercise 8-2:Creating and Filtering a GPO
Redeploying Software
Removing Software
Deploying Service Packs with Group Policy
Installing Service Packs on New Computers
Exercise 8-3:Testing Software Deployment
A Note on Deploying Hotfixes
Two-Minute Drill
Q&A Self Test
Lab Question
Self Test Answers
Lab Answer
9 Managing and Troubleshooting Active Directory
Managing Active Directory Objects
Exercise 9-1:Moving a Computer Object
Moving Objects Across Domains
Configuring Active Directory Replication
Implementing Intersite Active Directory Replication
Create Site Links
Bridging Site Links
Defining Bridgehead Servers
Troubleshooting Active Directory Replication
Replication Between Sites Fails
Replication Has Slowed Down
Minimizing Replication Overhead
Checking Replication Topology
Exercise 9-2:Checking Replication Topology
Two-Minute Drill
Q&A Self Test
Lab Question
Self Test Answers
Lab Answer
Part Ⅲ Creating,Configuring,Managing,Securing,and Troubleshooting File,Print,and Web Resources
10 Managing Data Storage
Configuring Disks and Volumes
Exercise 10-1:Converting a Basic Disk to a Dynamic Disk
NTFS and FAT File Systems
Mount Points
Configuring and Enforcing Disk Quotas
Exercise 10-2:Enabling Disk Quotas
Enforcing Quotas Limits Through Group Policy
Using the Encrypting File System (EFS)
Exercise 10-3:Encrypting a Folder
Implementing and Managing a Distributed File System (Dfs)
Exercise 10-4:Creating a Domain Dfs Root
Two-Minute Drill
Q&A Self Test
Lab Question
Self Test Answers
Lab Answer
11 Configuring Internet Information Services (IIS)
Creating Web Sites
Defining Virtual Directories (Web Sharing)
Exercise 11-1:Creating a Virtual Directory
Accessing Local Sites
Managing Printers Remotely
Creating Virtual Web Servers
Tuning Web Site Performance
Creating FTP Sites
Exercise 11-2:Creating an FTP Site
Securing Web and FTP Sites
Authentication Methods
Controlling Site Access Through Permissions
Exercise 11-3:Enabling ISAPI Applications
Using Certificate Services and SSL
Maintaining and Troubleshooting IIS
Back Up and Restore IIS
Exercise 11-4:Backing Up Your IIS Configuration Settings
Troubleshooting TCP/IP Filtering Problems
Troubleshooting Problems with Proxy Servers
Two-Minute Drill
Q&A Self Test
Lab Question
Self Test Answers
Lab Answer
12 Implementing and Analyzing Security
Configuring and Auditing Security
Auditing Security
Exercise 12-1:Set Up Auditing on Domain Controllers
Configuring Event Viewer
Reviewing the Security Log
Administering Security Templates
Using the Security Templates Snap-in
Exercise 12-2:Opening the Security Templates Snap-in
Creating a New Template
Analyzing Security Settings
Analyzing the Current Configuration
Exercise 12-3:Create a Security Database
Command-line Analysis and Configuration
Two-Minute Drill
Q&A Self Test
Lab Question
Self Test Answers
Lab Answer
Part Ⅳ Configuring,Securing,and Troubleshooting Remote Access
13 Configuring Remote Access and VPN Connections
Configuring Client Computer Remote Access Properties
Remote Access Protocols
Dial-up Connections
Exercise 13-1:Configuring Dial-up Connections on a Remote Access Client
Exercise 13-2:Configuring a Direct Connection to Another Computer
Virtual Private Network Connections
Exercise 13-3:Creating a VPN Connection
Exercise 13-4:Configuring the VPN Client Settings
Configuring Remote Access Name Resolution and IP Address Allocation
Configuring IP Address Allocation in Windows 2000
Exercise 13-5:configuring RRAS as a VPN Server
Configuring Remote Access Name Resolution
Exercise 13-6:Configuring the DHCP Relay Agent
Configuring and Troubleshooting Client-to-Server PPTP and L2TP Connections
Verifying VPN Connectivity Options
No-Answer Errors
Not Enough Available Ports
Authentication Protocol Problems
L2TP Connectivity Errors
Managing Existing Server-to-Server PPTP and L2TP Connections
Configuring PPTP and L2TP Filtering
Exercise 13-7:Configuring PPTP and L2TP Packet Filters
Configuring and Verifying the Security of a VPN Connection
Available Authentication Methods
Exercise 13-8:Configuring Authentication Protocols on RRAS
Two-Minute Drill
Q&A Self Test
Lab Question
Self Test Answers
Lab Answer
14 Troubleshooting Remote Access
Create and Configure Remote Access Policies and Profiles
Examining the RRAS Authentication Process
Creating a Remote Access Policy
Exercise 14-1:Creating a RAS Policy
Exercise 14-2:Configure RAS Policies
Select Appropriate Encryption and Authentication Protocols
Exercise 14-3:Configuring Reversible Encryption
Diagnose RAS Policy Problems Caused by Nested Groups
Troubleshooting RAS Problems Related to Nested Groups
RAS Policy Storage
Identifying Troubleshooting Clues in the Event Viewer
Exercise 14-4:Identifying RRAS Errors in the System Event Log
Diagnose Problems with Remote Access Policy Priority
Exercise 14-5:Configuring the Order of RAS Policies
Two-Minute Drill
Q&A Self Test
Lab Question
Self Test Answers
15 Implementing Terminal Services for Remote Access
Configure Terminal Services for Remote Administration or Application Server Mode
Installing Terminal Services
Exercise 15-1:Installing Terminal Services
Exercise 15-2:Installing TSAC
Exercise 15-3:Switching Between Terminal Service Modes Using Add/Remote Programs
Client Installation Options and Requirements
Exercise 15-4:Creating the Client Installation Disks
Exercise 15-5:Installing the Terminal Services Client over the Network
Licensing
Establishing a Connection to the Terminal Server
Exercise 15-6:Creating a Terminal Server Session
Configure Terminal Services for Local Resource Mapping
Clipboard Mapping
Exercise 15-7:Copying Text from an Application in a Terminal Services Session to an Application on the Terminal Services Client Computer
Printer Redirection
Exercise 15-8:Configuring Terminal Services Settings on a Per-Connection Basis
Configure Terminal Services User Properties
Two-Minute Drill
Q&A Self Test
Lab Question
Self Test Answers
16 Configuring Network Address Translation and Internet Connection Sharing
Configuring Internet Connection Sharing
ICS and IP Address Configuration
Installing ICS
Exercise 16-1:Configuring ICS
Service Publishing
Application Publishing
Troubleshooting Internet Connection Sharing Problems by Using the Ipconfig and Ping Commands
Troubleshooting with Ipconfig
Exercise 16-2:Determining a Computer’s IP Configuration Using Ipconfig
Troubleshooting Using PING
Configuring Routing and Remote Access to Perform NAT
Exercise 16-3:Installing NAT
Configuring NAT Properties
Exercise 16-4:Configuring NAT Interfaces
Two-Minute Drill
Q&A Self Test
Lab Question
Self Test Answers
Lab Answer
PartⅤ Managing,Securing,and Troubleshooting Servers and Client Computers
17 Installing and Configuring Server and Client Computers
Verifying Hardware Compatibility by Using the Qualifier Tools
The Windows 2000 Readiness Analyzer
Device Manager
Exercise 17-1:Opening a Device’s Properties Dialog Box in Device Manager
Exercise 17-2:Creating a System Information File
Configuring Driver Signing Options
Exercise 17-3:Configuring Driver Signing Options
Exercise 17-4:Configuring Driver Signing Options Through Local Security Policy
Verifying Digital Signatures on Existing Driver Files
Exercise 17-5:Using Sigverif.exe
Exercise 17-6:Using SFC to Scan and Repair Protected System Files
Configuring Operating System Support for Legacy Hardware Devices
Exercise 17-7:Installing a Legacy Device Through the System Properties Dialog Box
Two-Minute Drill
Q&A Self Test
Lab Question
Self Test Answers
Lab Answer
18 Troubleshooting Startup Problems
The Hardware Startup Phase
The software Startup Phase
Interpreting the Startup Log File
Exercise 18-1:Booting a Computer Running Windows Using the Startup Log File Option
Repairing an Operating System by Using Various Startup Options
Safe Mode
Exercise 18-2:Starting your Computer in Safe Mode
The Last Known Good Configuration
Directory Services Restore Mode
Repairing an Operating System by Using the Recovery Console
Exercise 18-3:Installing the Recovery Console
Exercise 18-4:Accessing the Recovery Console from the Windows 2000 CD
Recovery Console Commands
Removing the Recovery Console
Exercise 18-5:Removing the Recovery Console
Recovering Data from a Hard Disk in the Event that the Operating System Will Not Start
The Windows 2000 Boot Disk
Exercise 18-6:Creating a Windows 2000 Boot Disk
The Emergency Repair Disk
Exercise 18-7:Creating an ERD
Restoring an Operating System and Data from Backup
Exercise 18-8:Backing Up Your Computer
Backup Types
Exercise 18-9:Performing a Restore
Two-Minute Drill
Q&A Self Test
Lab Question
Self Test Answers
Lab Answer
19 Monitoring and Troubleshooting Server Health and Performance
Monitoring and Interpreting Real-Time Performance by Using System Monitor and Task Manager
Windows Task Manager
System Monitor
Exercise 19-1:Using System Monitor to View Real-Time System Information
Enabling Network Segment Monitors
Configuring System Monitor Alerts and Logging
Counter Logs
Exercise 19-2:Creating a Counter Log
Exercise 19-3:Opening a Log with System Monitor
Trace Logs
Exercise 19-4:Creating a Trace Log
Configuring Alerts
Exercise 19-5:Configuring Alerts
Diagnosing Server Health Problems with Event Viewer
Exercise 19-6:Examining Event Viewer Events
Identifying and Disabling Unnecessary Services
Exercise 19-7:Disabling Services
Two-Minute Drill
Q&A Self Test
Lab Question
Self Test Answers
Lab Answer
Appendix
System Requirements
Learnkey Online Training
Installing and Running MasterExam and MasterSim
MasterExam
MasterSim
Electronic Book
CertCam
Help
Removing Installation(s)
Technical Support
LearnKey Technical Support
Index