PREFACE
Part 1 History and Perspective of Industrial Engineering
1 HISTORY OF ENGINEERING AND DEVELOPMENT OF INOUSTRIAL ENGINEERING
l.l. Introduction l
l.2. Early Developments 2
l.3. The Modem Era 3
l.4. The Engineering Process 5
l.5. Engineering as a Profession 6
l.6. Professional Ethics 8
l.7. Professional Licensing 8
1.8. Engineering Education and ABET Accreditation
l.9. Chronology of Industrial Engineering l2
l.l0. Industrial Engineering Organizations l5
l.ll. Definition of Industrial Engineering l8
l.l2. Industrial Engineering Education l8
l.l3. Impact of Related Developments l9
l.l4. Relationship to Other Engineering Disciplines 2l
l.l5. Challenges of the Future 23
2 INDUSTRIAL AND SYSTEMS ENGINEERING
2.l. Introduction 25
2.2. Industrial and Systems Engineering Design 26
2.3. Typical I.&S.E. Activities 28
2.4. Relationship to Total Organization 33
2.5. Internal Organization of the I.&S.E. Function 36
2.6. Effectiveness Measures for the I.&S.E. Function 36
2.7. The Nature of "Systems" 36
2.8. Feedback Control in Systems 38
Part 2 Industrial and Systems Engineering Methodologies
3 MANUFAWRING ENGINEERING
3.l. Introduction 43
3.2. Product--Production Design Interaction 44
3.3. Process Engineering 45
3.4. Industrial Processes 56
3.5. Ancillary Functions 68
3.6. Example 73
3.7. Computer Applications 73
4 FACILITIES LOCATION AND LAYOUT
4.l. Introduction to Facilities Location 80
4.2. Considerations 8l
4.3. Analytical Techniques 83
4.4. Introduction to Facilities Layout 99
4.5. General Considerations l02
4.6. Systematic Layout Planning l02
4.7. Computerized Layout Planning (Optional) ll3
4.8. Impact of Computers ll8
5 MATERIAL HANDLING, DISTRIBUTION. AND ROUTING
5.l. Introduction l25
5.2. Material Handling l26
5.3. Distribution l37
6 WORK OESIGN AND ORGANIZATIONAL PERFORMANCE--WORK MEASUREMENT
6.l. Introduction l5l
6.2. Methods Improvement l54
6.3. Work Measurement l65
6.4. Organizational System Performance Measurement l75
6.5. Computers and Work Measurement and Design l78
7 OPERATONS PLANNING ANO CONTROL
7.l. Introduction l83
7.2. Overview of Operations Planning and Control l84
7.3. Techniques for Demand Forecasting l90
7.4. Techniques for Operations Planning l94
7.5. Techniques for Inventory Planning and Control l97
7.6. Techniques for Operations Scheduling 2(X)
7.7. Dispatching and Progress Control 203
7.8. MRP Systems 203
7.9. Just-in-Time Manufacturing 207
8 QUALITY CONTROL
8.l. Introduction 2l2
8.2. A Bit of History 2l3
8.3. The Malcolm Baldrige National Quality Award 2l3
8.4. Deming's Thoughts on Continuous Improvement 2l6
8.5. Juran's Contributions to Quality Thought 2l7
8.6. Tools for On-line vs. Off-line Quality Control 2l8
8.7. Quality Function Deployment 2l8
8.8. Quality Cost Systems 220
8.9. Benchmarking 22l
8. l0. Tools of Statistical Process Control 223
8. ll. Background on Control Charts 234
8. l2. Control Charts for Variables 236
8. l3. Sensitivity Checks for Control Charts 24l
8. l4. Process Capability Analysis 24l
8. l5. Control Charts for Attributes 243
9 FINANCIAL COMPENSATION
9.l. Introduction 252
9.2. Job Analysis 253
9.3. Job Evaluation 254
9.4. Wage Surveys 262
9.5. Wage Payment 266
10 CAD/CAM. ROBOTICS. AND AUTOMATION
l0.l. The Second Industrial Revolution 275
l0.2. Computer-Aided Design 279
l0.3. Computer-Aided Manufacturing 282
l0.4. Robotics 29l
l0'5. Automation 296
l0.6. The Promise of CIM 297
l0.7. Opportunities for I.E.'s 298
11 HUMAN FACTORS
ll.l. Perspective 30l
ll.2. Physiological Aspects of Human Performance 302
ll.3. Psychological Aspects of Human Activities 304
ll.4. Human Interface with the World of Work 305
12 RESOURCE MANAGEMENT
l2.l. Introduction 3l2
l2.2. Energy Management 3l4
l2.3. Water Management 322
l2.4. Hazardous Material Management 324
l2.5. Summary 327
13 FINANCIAL MANAGE.ENT AND ENGINEERING ECONOMY
l3.l. Introduction 329
l3.2. Accounting 330
l3.3. Cost Accounting 333
l3.4. Engineering Economy 336
l3.5. Interest Factors 337
l3.6. Back to Gadgets--Present Worth Calculations 343
l3.7. Impact of the Computer on Accounting and Engineering Economy 345
14 DETERMINISTIC OPERATIONS RESEARCH
l4.l. Introduction -- Definition 349
l4.2. Similarity to Industrial Engineering 350
l4.3. Nature of Operations Research 35l
l4.4. Categorization of Operations Research 352
l4.5. Deterministic Operations Research 354
14.6. Mathematical Programming 354
l4.7. Unconstrained Optimization 355
l4.8. Linear Programming 362
l4.9. Other Techniques 372
l4.l0. Impact of Computers 373
15 PROBABILISTIC MODELS
l5.l. Introduction 378
l5.2. Queueing Theory 378
l5.3. Inventory Control 384
l5.4. Markov Chains 389
l5.5. Impact of Statistics and Computers 393
16 SIMULATION
l6.l. Introduction 396
l6.2. Simulation Examples 397
l6.3. Random Number Generation 403
l6.4. Time-Flow Mechanism 407
l6.5. Simulation Languages 407
17 PROJECT MANAGEMENT
l7.l. Introduction 4ll
l7.2. Project Planning Networks 4l3
l7.3. Critical Path Method 4l5
l7.4. Program Evaluation and Review Technique 4l9
l7.5. Time--Cost Trade-offs 424
l7.6. Resource Leveling 429
Part 3 Integrated Systems Design
18 SYSTEMS CONCEPTS
l8.l. Introduction 432
l8.2. Introduction to Systems Thinking 433
l8.3. Definitions and Terminology 436
l8.4. Systems Engineering 440
l8.5. System Representation 442
19 MANAGEMENT SYSTEMS DESIGN
l9.l. Introduction and Perspective 448
l9.2. A Systems View of an Organization 449
l9.3. Organization Design 456
l9.4. Providing Management Controls 463
l9.5. The Organization Life Cycle 464
2O COMPUTERS AND INFORMATION SYSTEMS
20.l. Perspective 469
20.2. Basic Concepts of Information Systems 470
20.3. The Process of Designing Information Systems 472
20.4. Data-Base Management Systems 476
20.5. Data Communications Networks 479
21 PERSONNEL MANAGEMENT
2l.l. Introduction 483
2l.2. Selection, Testing, and Placement 484
2l.3. Performance Appraisal, Training, Education, and Promotions 486
2l.4. Job Analysis and Description 490
2l.5. Labor Relations 490
2l.6. Safety Programs 492
2l.7. Benefits and Services 493
211.8. Motivation, Supervision, and Communications 494
2l.9. Engineering Management 498
Appendices
A PROBABILITY AND STATISTICS
A.l. Introduction 50l
A.2. Basic Probability Theory 502
A.3. Random Variables 505
A.4. Estimating Probabilities 506
A.5. Some Important Probability Distributions 508
A.6. Expected Values and Variability 5l8
A.7. Populations and Samples 520
A.8. Central Limit Theorem 523
B TABLES
Table B.l. Poisson Distribution--Cumulative 528
Table B.2. Normal Distribution--Cumulative 53l
INDIX
鄂公网安备 42010302001612号 