Part One Dialogue
第一部分 情景对话
I
Reservation 预订座位...003
i Accepting a Reservation接受预定...003
ii Fu]]y Booked 客满...007
II Seating the Guest 引客入座...009
III Order Dishes点菜...015
i A la Carte 散餐...015
ii Buffet 自助餐...025
iii Beverage 酒水...027
iv Dessert
甜点...030
v Useful Expressions 实用表述...032
IV Serving 上菜/酒水...035
i Normal Service 常规上菜...035
ii Serving for Late 上慢菜...036
iii There is a Mistake 上错菜… 037
iv Useful Expressions 实用表述...038
V Have Dinner 用餐...039
i In the Restaurant 餐厅用餐...039
ii In the Room 客房用餐...043
iii Useful Expressions 实用表述...045
VI Presenting the Bill 付账...047
i Paying by Cash 现金支付...047
ii Paying by Credit Card信用卡付账...049
iii Sign the Bill 签字付账...051
iv Paying by Traveller''s Cheques用旅行支票付账...053
v Using the Vouchers 使用赠券...055
VII EnQuiry 询问...057
VIII Complaining 应对投诉...061
Useful Expressions 实用表述...062
IX Response 沉着应对...065
Useful Expressions 实用表述...065
Part Two Special Vocabu-
lary & Expressions
第二部分 专业名词和用语
I Basic Courtesy Expressions
基本礼貌用语...071
i Direct Appellation 直接称谓语...071
ii Indirect Appellation 间接称谓语... 072
iii Welcome 欢迎语... 072
iv Greetings 问候语...073
v Congratulations 祝贺语... 073
vi Leave-taking 告别语... 074
vii Enquiry 征询语... 075
viii Response 应答语... 076
ix Apology 道歉语... 077
x Refuse 婉言推托语...078
xi Answer the Phone 接听电话话... 078
II Basic Serving Sentences
基本服务用语... 079
III Common Abbreviations
常用的英文缩略语...085
IV Departments and Positions
西餐厅各部门名称用语...087
V Tablewares 基本餐具名称...091
VI Condiment调味品...093
VII Familiar Vegetables ,Fruits and Nuts常见的蔬菜. 水果及坚果类...097
i Vegetables 蔬菜类...097
ii Fruits 水果...099
iii Nuts 坚果...100
vm CooKing Glossary 烹调术语...101
IX Familiar Western Dishes Name常见西餐菜名...103
i Cold Appetizers and Salad冷盘及沙律...103
ii Hot Appetizers热头盘...105
iii Soup 热汤... 106
iv Sandwiches and Burgers
三文治及汉堡包...107
v Pizzas and Pastas
意大利批萨及意大利面…109
vi From the Grill 各式扒类... 110
vii Choice of Sauces 各式配汗...111
viii Main Courses
主菜... 112
ix Asian Corner 亚洲特选... 114
x Local Favourites 本地特选... 115
xi Desserts 甜品... 117
x Selected Menu精选...119
i Hotel Western Restaurants酒店西餐厅 ... 119
ii The Other Western Restaurants其他西餐厅... 140
XI Selected Beverage Menui Hotel Bars 酒店酒吧...155
ii The Other Bars其他酒吧... 165
XII Universal Popular Holidays & Festivals 中外流行节假日... 175
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