Introduction
Chapter
1
The
Basis
of
Negotiation
Chapter
2
Prepare
or
Beware
Chapter
3
Communication
Chapter
4
Strategic
Education
Chapter
5
Creativity
Chapter
6
Ready,Willing
and
Wait
a
Minute
Chapter
7
The
Main
Event
Chapter
8
Post-Negotiation
Strategies
Chapter
9
The
“X”-Files
Chapter
10
The
Handy
Guide
to
the
Three
Most
Common
Negotiations
Chapter
11
The
Negotiating
Arena
Answer
Key
About
the
Author
......