Contents Chapter One General Business Paperwork
Lesson One Curriculum Vitae(Résumé)
Lesson Three Notes Lesson Three Notes
Lesson Four Fax
Lesson Five E-mail
Chapter Two Business Letter Writing
Lesson Six Structure of Business Letters
Lesson Seven Layout of Business Letter Writing
Lesson Eight Seven“Cs”in Letter Writing
Chapter Three Specific Business Letter Writing
Lesson Nine Establishment of Business Relations
Lesson Ten Credit Inquiry
Lesson Eleven Enquiry and Reply
Lesson Twelve Offer and Counter-offer
Lesson Thirteen Orders and Confirmations
Lesson Fourteen Payment
Lesson Fifteen Payment
Lesson Sixteen Insurance
Lesson Seventeen Claim
Lesson Eighteen Contract
Appendix Useful Terms
参考文献