1 TIMETABLES AND SCHEDULES
Section Ⅰ Talking Face to Face
Section Ⅱ Being All Ears
Section Ⅲ Maintaining a Sharp Eye
Passage Ⅰ Punctuality and Keeping Promise
Passage Ⅱ Begin Each Day with a Fresh Plan of Attack
Section Ⅳ Trying Your Hand
Section Ⅴ Having Some Fun
2 INVITATIONS
Section Ⅰ Talking Face to Face
Section Ⅱ Being All Ears
Section Ⅲ Maintaining a Sharp Eye
Passage Ⅰ Are You Really Being Invited?
Passage Ⅱ An Invitation Letter
Section Ⅳ Trying Your Hand
Section Ⅴ Having Some Fun
3 COMMUNICATION BY PHONE
Section Ⅰ Talking Face to Face
Section Ⅱ Being All Ears
Section Ⅲ Maintaining a Sharp Eye
Passage Ⅰ For Conversation Press # 1
Passage Ⅱ Communication by Phone in the U.S.
Section Ⅳ Trying Your Hand
Section Ⅴ Having Some Fun
4 MAKING RESERVATIONS
Section Ⅰ Talking Face to Face
Section Ⅱ Being All Ears
Section Ⅲ Maintaining a Sharp Eye
Passage Ⅰ C/freer Lodge
Passage Ⅱ Beginning the Business
Section Ⅳ Trying Your Hand
Section Ⅴ Having Some Fun
5 APPLYING FOR ALOB
Section Ⅰ Talking Face to Face
Section Ⅱ Being All Ears
Section Ⅲ Maintaining a Sharp Eye
Passage Ⅰ Applying for a New Boss
Passage Ⅱ Beginning the Business
Section Ⅳ Trying Your Hand
Section Ⅴ Having Some Fun
6 MANAGERS AND CEOS
Section Ⅰ Talking Face to Face
Section Ⅱ Being All Ears
Section Ⅲ Maintaining a Sharp Eye
Passage Ⅰ One Minute Manager
Passage Ⅱ Remarks at the Marco Polo Award Presentaton Ceremony
Section Ⅳ Trying Your Hand
Section Ⅴ Having Some Fun
7 PROMOTING ACTIVITIES
Section Ⅰ Talking Face to Face
Section Ⅱ Being All Ears
Section Ⅲ Maintaining a Sharp Eye
Passage Ⅰ Tips for Going to Chinas Tradeshows
Passage Ⅱ Io Rules for Attendiny Exhibitions in China
Section Ⅳ Trying Your Hand
Section Ⅴ Having Some Fun
8 ACOMPANY PROSPECTUS
Section Ⅰ Talking Face to Face
Section Ⅱ Being All Ears
Section Ⅲ Maintaining a Sharp Eye
Passage Ⅰ The Art of PriAce War
Passage Ⅱ Everyone Has a Chance to Win
Section Ⅳ Trying Your Hand
Section Ⅴ Having Some Fun
9 PURCHASE AND PAYMENT
Section Ⅰ Talking Face to Face
Section Ⅱ Being All Ears
Section Ⅲ Maintaining a Sharp Eye
Passage Ⅰ Who is Using My Credit Card Today/?
Passage Ⅱ E-Business Means Opportunities
Section Ⅳ Trying Your Hand
Section Ⅴ Having Some Fun
10 TRAINING AND AND LEARNING
Section Ⅰ Talking Face to Face
Section Ⅱ Being All Ears
Section Ⅲ Maintaining a Sharp Eye
Passage Ⅰ Cultural Stereotupes and misunderstandings
Passage Ⅱ Change, Or Get Left Behind
Section Ⅳ Trying Your Hand
Section Ⅴ Having Some Fun
NEW WORDS AND EXPRESSIONS
VOCABULARY