map of the book iv
Unit 1 greeting visitors
Unit 2 companies
Unit 3 occupations
review 1
Unit 4 products
Unit 5 comparing services
Unit 6 systems
review 2
Unit 7 messages
Unit 8 appointents
Unit 9 meetings
review 3
Unit 10 negotiating
Unit 11 money
Unit 12 marketing
review 4
Unit 13 socializing
Unit 14 presenting information
Unit 15 trends
review 5
communication activities
help folders
transcripts
acknowledgemdnts