Introduction
1 Telephoning
Dialogues 1
Beginning a call
checking information
Asking the caller to
hold
Asking a caller to leave
a message
Making sure you
understand
Ending a call
An automated
message
Dialogues 2
A voicemail
message
Leaving a
message
You Can't talk
The reason for
calling
You can't hear the
caller
You have to end
the call
2 A company visit
Dialogues 1
Dialogues 2
Dialogues 3
3 Job information
Dialogues 1
Dialogues 2
4 Presentations
Dialogues 1
Dialogues 2
5 Meetings
Dialogues 1
Dialogues 2
Dialogues 3
6 Entertaining and socialising
Dialogues 1
Dialogues 2
7 Travel
Dialogues 1
Dialogues 2
8 Emailing
Dialogues 1
Dialogues 2
Dialogues 3
Glossary
Answers