目录 Unit1 Understanding Organizations1
Unit2 Successful Organizations Put People First16
Unit3 Money Motivate, or Not?33
Unit4 Johnson & Johnson49
Unit5 Cisco Systems66
Unit6 Women and Workplace Stress81
Unit7 Sexual Harassment: Unequal Power in the Workplace98
Unit8 Policies and Organization in the UPS114
Unit9 Southwest Airline129
Unit10 Personality and Organizational Behavior150
Unit11 Crosscultural Leadership: Japan167
Unit12 Corporate Change Leader: Jack Welch185
Appendix I Key to the Exercises204
Appendix II Glossary of Organizational Behavior213