Contents
Map of the course
Introduction
Acknowledgements
Unit 1 Introductions and greetings
1.1 Introducing yourself
1.2 Saying where you’re from
1.3 Introducing other people
Unit 2 Occupations
2.1 Saying what you do
2.2 telephoning
2.3 Finding out information about people
Unit 3 Companies
3.1 Describing a company
3.2 Talking about types of business
3.3 Finding the ferfect parther
Unit 4 The place of work
4.1 Giving directions
4.2 Talking about departments
4.3 Taking a message
Unit 5 Revision and consolidation
Unit 6 Day-to-day work
6.1 Talking about your work
6.2 Describing routines
6.3 Likes and dislikes
Unit 7 The working environment
7.1 Asking people to to things
7.2 Talking about stress
7.3 Giving advice
Unit 8 Plans
8.1 Discussing arrangements
8.2 Making arrangements
8.3 Planning a trip
Unit 9 Visits and travel
9.1 Finding out about hotels
9.2 Talking to a visitor
9.3 Attending business events
Unit 10 Revision and consolidation
Unit11 Work history
11.1 Finding someone a job
11.2 Talking about your career
11.3 Describing your first job
Unit 12 Fairs and sales
12.1 Finding out about a trade fair
12.2 Talking about products
12.3 Placing an order
Unit 13 Product description
13.1 Comparing products
13.2 Saying what’s best
13.3 Making suggestions
Unit 14 Entertaining
14.1 Taking a guest to dinner
14.2 Making invitations
14.3 Describing food
Unit 15 Revision and consolidation
Unit 16 Firms and factories
16.1 Saying what you’ve done
16.2 Visiting a factory
16.3 The company report
Unit 17 Problems,problems
17.1 Dealing with problems
17.2 Complaining and apologizing
17.3 Finding a solution
Unit 18 Future trends
18.1 Making predictions
18.2 Talking about the future
18.3 Changing the way we work
Unit 19 Enjoying a business trip
19.1 Finding out about a city
19.2 Making offers
19.3 Thanking
Unit 20 Revision and consolidation
Resource activities