Unit 1 Modern Business Letters
Unit 2 Establishing Business Relations
Unit 3 Enquiry
Unit 4 Firm Offer & Non-firm Offer
Unit 5 Counter-offer $Orders
Unit 6 Confirmation & Acceptance
Unit 7 A Sales Contract
Unit 8 A Sales Contract
Unit 9 Payment & Letters of Credit
Unit 10 Examination of a L/C
Unit 11 shipment
Unit 12 A Bill of Lading
Unit 13 Insurance
Unit 14 Packing
Unit 15 Complaints and Claims
Unit 16 Electromic Commerce
附录1 参考答案
附录2 全国外销员资格考试最新试题及参考答案