Preface
Part Ⅰ Foundations for Systems Development
1 The Systems Development Environment
2 Succeeding as a Systems Analyst
3 Managing the Information Systems Project
4 Automated Tools for Systems Development
BROADWAY ENTERTAINMENT COMPANY,INC:COMPANY BACKGROUND
Part Ⅱ Making the Business Case
5 Identifying and Selecting Systems Development Projects
6 Initiating and Planning Systems Development Projects
BROADWAY ENTERTAINMENT COMPANY,INC:INITIATING AND PLANNING THE CUSTOMER RE LATIONSHIP MANAGEMENT SYSTEM
Part Ⅲ Analysis
7 Determining System Requirements
BROADWAY ENTERTAINMENT COMPANY,INC:DETERMINING REQUIREMENTS FOR THE WEB-BASED CUSTOMER RELATIONSHIP MANAGEMENT SYSTEM
8 Structuring System Requirements:Process Modeling
BROADWAY ENTERTAINMENT COMPANY,INC:STRUCTURING SYSTEM REQUIREMENTS:PROCESS MO DELING FOR THE WEB-BASED CUSTOMER RELATIONSHIP MANAGEMENT SYSTEM
9 Structuring System Requirements:Logic Modeling
BROADWAY ENTERTAINMENT COMPANY,INC:STRUCTURING SYSTEM REQUIREMENTS:LOGIC MODELING FOR THE WEB-BASED CUSTOMER RELATIONSHIP MANAGEMENT SYSTEM
10 Structuring System Requirements:Conceptual Data Modeling
BROADWAY ENTERTAINMENT COMPANY,INC:STRUCTURING SYSTEM REQUIREMENTS:CONCEPTUAL DATA MODELING FOR THE WEB-BASED CUSTOMER RELATIONSHIP MANAGEMENT SYSTEM
11 Selecting the Best Alternative Design Strategy
BROADWAY ENTERTAINMENT COMPANY,INC:FORMULATING A DESIGN STRATEGY FOR THE WEB-BASED CUSTOMER RELATIONSHIP MANAGEMENT SYSTEM
Part Ⅳ Design
12 Designing Databases
BROADWAY ENTERTAINMENT COMPANY,INC:DESIGNING THE RELATIONAL DATABASE FOR THE CUSTOMER RELATIONSHIP MANAGEMENT SYSTEM
13 Designing Forms and Reports
BROADWAY ENTERTAINMENT COMPANY,INC:DESIGNING FORMS AND REPORTS FOR THE CUSTOMER RELATIONSHIP MANAGEMENT SYSTEM
14 Designing Interfaces and Dialogues
BROADWAY ENTERTAINMENT COMPANY,INC:DESIGNING THE HUMAN INTERFACE FOR THE CUSTOMER RELATIONSHIP MANAGEMENT SYSTEM
15 Finalizing Design Specifications
BROADWAY ENTERTAINMENT COMPANY,INC:FINALIZING DESIGN SPECIFICATIONS FOR THE CUSTOMER RELATIONSHIP MANAGEMENT SYSTEM
16 Designing Distributed and Internet Systems
BROADWAY ENTERTAINMENT COMPANY,INC:DESIGNING INTERNET FEATURES INTO THE CUSTOMER RELATIONSHIP MANAGEMENT SYSTEM
Part Ⅴ Implementation and Maintenance
17 System Implementation
BROADWAY ENTERTAINMENT COMPANY,INC:DESIGNING A TESTING PLAN FOR THE CUSTOMER RELATIONSHIP MANAGEMENT SYSTEM
18 Maintaining Information Systems
BROADWAY ENTERTAINMENT COMPANY,INC:DESIGNING A MAINTENANCE PLAN FOR THE CUSTOMER RELATIONSHIP MANAGEMENT SYSTEM
Part Ⅵ Advanced Analysis and Design Methods
19 Rapid Application Development
20 Object-Oriented Analysis and Design
Glossary of Terms
Glossary of Acronyms
Index
Credits
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