LAYOUT OF BUSINESS LETTERS AND E-MAlLS
PART1 NEGOTIATION OF THE CONTRACT
Chapter I Establishing Trade Relations
Lesson 1 Sellers Asking to Establish Trade Relations
Lesson 2 Buyers Asking to Establish Trade Relations
Lesson 3 A Company Introduction
Lesson 4 Status Enquiries
Chapter 2 Enquiries and Offers
Lesson 5 An Enquiry (1)
Lesson 6 An Enquiry (2)
lesson 7 An Offer (1)
lesson 8 An Offer (2)
lesson 9 An Offer to a New Customer
lesson 10 Offering Substitute
lesson 11 Inability to Offer
Chapter 3 Counter-offers
lesson 12 A Counter-offer (1)
lesson 13 A Counter-offer (2)
lesson 14 A Counter-offer (3)
Lesson 15 A Counter-offer (4)
Chapter 4 Mode of Shipment
Lesson 16 About Mode of Shipment
Lesson 17 Enquiring about Time of Shipment
Chapter 5 Packing
Lesson 18 Packing Requirements
Lesson 19 Packing Arrangements
Lesson 20 Packing and Shipping Marks
Chapter 6 Terms of Payment
Lesson 21 Inquiring about Terms of Payment
Lesson 22 Insisting on Payment by L/C
Lesson 23 Requesting for Easier Terms of Payment (1)
Lesson 24 Requesting for Easier Terms of Payment (2)
Chapter 7 Insurance
Lesson 25 Asking for CFR Quotation
Lesson 26 About Insurance
Lesson 27 Inquiring about Insurance
Lesson 28 Open Cover Policy
Lesson 29 Asking for Additional Coverage
Chapter 8 Conclusion of a Business
Lesson 30 Sending a First Order
Lesson 31 Confirming an Order
Lesson 32 Sending a Sales Contract
Lesson 33 Counter-signature
Lesson 34 A Specimen of Sales Contract
PART 2 EXEXUTION OF THE CONTRACT
Chapter 9 Shipment
Lesson 35 Inquiring about Shipment
Lesson 36 Urging Shipment
Lesson 37 Shipping Advice
Chapter 10 Payment
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KEY
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