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管理信息系统(网络化企业的组织与技术第6版影印版)

管理信息系统(网络化企业的组织与技术第6版影印版)

定 价:¥39.00

作 者: (美国)劳德著
出版社: 高等教育出版社
丛编项: 国外优秀信息科学与技术系列教学用
标 签: 管理信息系统

ISBN: 9787040100464 出版时间: 2002-04-01 包装: 平装
开本: 16开 页数: 630 字数:  

内容简介

  PART ONE ORGANIZATIONAL FOUNDATIONS OF INFORMATION SYSTEMSChapter1 The Information Systems Revolution:Transforming Business and ManagementChapter2 The Strategic Role of Information SystemsChapter3 Information Systems,Organizations,and Business ProcessesChapter4 Information,Management,and Decision MakingChapter5 Ethical and Impact of Information SystemsPART TWO TECHNICAL FOUNDATIONS OF INFORMATION SYSTEMSChapter6 Computers and Informatin ProcessingChapter7 Information Systems SoftwareChapter8 Managing Data ResourcesChapter9 Telecommunications and NetworksChapter10 The Internet:Electronic Commerce and Electronic BusinessPART THREE BULLDING INFORMATION SYSTEMS:CONTEMPORARY APPROACHESChapter11 Redesigning the Organization with Information SystemsChapter12 Approaches to Systems-BuildingChapter13 System Success and Failure:ImplementationPART FOUR MANAGEMENT AND ORGANIZATIONAL SUPPORT SYSTEMSChapter14 Managing KnowledgeChapter15 Enhancing Management Decision MakingPART FIVE MANAGING CONTEMPORARY INFORMATION SYSTEMSChapter16 Information Systems Security and ControlChapter17 Managing International Information SystemsChapter18 Managing Firm Infrastructure and Enterprise Systems

作者简介

  Kenneth C. Laudon is a Professor of Information Systems at New York Universitys Stern School of Business. He holds a B.A. in Economics from Stanford and a Ph.D. from Columbia University. He has authored eleven books dealing with information systems, organizations, and society. Professor Laudon has also written over forty articles concerned with the social, organizational, and management impacts of information systems, privacy, ethics, and multimedia technology.Professor Laudons current research is on the planning and management of large-scale information systems and multimedia information technology. He has received grants from the National Science Foundation to study the evolution of national information systems at the Social Security Administration, the IRS, and the FBI. A part of this research is concerned with computer-related organizational and occupational changes in large organizations, changes in management ideology, changes in public, and understanding productivity changes in knowledge sector.Ken Laudon has testified as an expert before the United States Congress. He has been a researcher and consultant to the Office of Technology Assessment (United States Congress) and to the Office of the President, server executive branch agencies, and Congressional Committees. Professor Laudon also acts as an in-house educator for several consulting firms and as a consultant on systems planning and strategy to several Fortune 500 firms. Ken works with the Concours Group to Provide advice to firms developing enterprise systems.Ken Laudons hobby is sailing.Jane Price Laudon is a management consultant in the information systems area and the author of seven books. Her special interests include systems analysis, data management, MIS auditing, software evaluation, and teaching business professionals how to design and use information systems.Jane received her Ph.D. from Columbia University, her M.A. from Harvard University, and her B.A. from Barnard College. She has taught at Columbia University and the New York University Graduate School of Business. She maintains a lifelong interest in Oriental languages and civilizations.Management Information Systems: Organization and Technology in the Networked Enterprise reflects a deep understanding of MIS research and teaching as well as Practical experience designing and building real world systems.

图书目录

PART ONE ORGANIZATIONAL FOUNDATIONS OF INFORMATION SYSTEMS 1
Chapter 1 The Information Systems Revolution: Transforming Business and Management 2
InPart Delivers Digital Parts on the Internet 3
1.1 Why Information Systems? 4
  The Competitive Business Environment, 4
  What is an information System? 7
  Window on Technology: UPS Competes Globally with Information Technology, 9
  A Business Perspective on Information Systems, 10
l.2 Comemporary Approaches to Information Systems 12
  Technical Approach, 13
  Behavioral Approach, 13
  Approach of this Text: Sociotechnical Systems, 13
1.3 The New Role of information Systems in Organizations 14
  The Widening Scope of Information Systems, 14
  The Network Revolution and the Internet, 16
  Window on Management: Asian Netrepreneurs Thrive on the Internet, 18
  New Options for Organizational Design: The Networked Enterprise, 18
  Electronic Commerce and Electronic Business, 23
  Window on Organizations: Internet Trading Heats Up, 24
1.4 Learning to Use Information Systems: New Opportunities with Technology 27
  The Challenge of Information Systems: Key Management Issues, 27
  Integrating Text with Technology: New Opportunities for Learning, 29
  Management Wrap-Up, 30
  Summary, 30
  Key Terms, 31
  Review Questions, 31
  Group Project, 31
  Tools for interactive Learning, 31
   Case Study: Battling Information Overload: A New Business is Born, 32
Chapter 2 The Strategic Role of Information Systems 34
Orchids Paper Products Moves Back on Course 35
2.1 Key System Applications in the Organization 37
  Different Kinds of Systems, 38
  Six Major Types of Systems, 39
  Window on Technology: Canadian Oil Companies Make Data Flow, 43
  Relationship of Systems to One Another: Integration, 47
2.2 Information Systems and Business Strategy 48
  What is a Strategic Information System? 48
  Business-Level Strategy and the Value Chain Model, 49
  Window on Organizations: Mining for Profitable Customers, 54
  Firm-Level Strategy and Information Technology, 56
  Indusal-Level Strategy and Information Systems Competitive Forces and Network Economics, 58
  Window on Management: British Consumer Companies Pool Their Data, 60
2.3 Using Systems for Competitive Advantage: Management Issues 61
  Managing Strategic Transitions, 61
  What Manager Can Do, 62
  Management Wrap-Up, 63
  Summary, 63
  Key Terms, 64
  Review Questions, 64
  Group Project, 65
  Tools for Interactive Learning, 65
  Case Sandy: Can Sears Reinvent Itself? 65
Chapter 3 Information Systems, Organizations, and Business Processes 68
Schneider Responds to the New Rules of the Trucking Game 69
3.1 The Relationship Between Organizations and information Systems 71
  The Two-Way Relationship, 71
  What is an Organization, 72
3.2 Salient Features of organizations 73
  Why Organizations Are So Much Alike f Common Features, 73
  Why Organizations Are So Different: Unique Features, 75
  Business Processes, 78
  Levels of Analysis, 79
3.3 How Organizations Affect Information Systems 80
  Decisions About the Role of Information Systems, 82
  Information Technology Services, 82
  Why Organizations Build information Systems, 84
  Window on Organizations Euro Currency Conversion Creates a Systems Nightmare, 85
3.4 How Information Systems Affect Organizations 86
  Economic Theories, 86
  Behavioral Theories, 87
   Window on Technology: Oil Companies Go Virtual, 88
  The Internet and Organizations, 90
  Window on Management: Learning to Share Knowledge, 91
  Implications for the Design and Understanding of Information Systems,91
  Management Wrap-Up, 92
  Summary, 93
  Key Terms, 93
  Review Questions, 93
  Group Project, 94
  Tools for interactive Learning, 94
  Case Sandy: Utilities Deregulation Sparks Big Business Changes, 94
Chapter 4 Information, Management, and Decision Making 96
Can Marks and Spencer Spark a Comeback? 97
4.1 What Managers Do 98
  Putting Management and information Systems in Context, 98
  Three Schools of Management, 99
  The Technical-Rational Perspective, 100
  The Behavioral Perspective, 101
  Window on Technology: Schwab’s Managers Turn to the Internet, 104
  The Cognitive Perspective and Postmodern Era, 106
4.2 Introduction to Decision Making 109
  Levels of Decision Making, 109
  Types of Decisions: Structured vs Unstructured, 109
  Types of Decisions and Types of Systems, 109
  Window on Management: Managers Look to the Future, 110
  Stages of Decision Making, 110
4.3 Individual Models of Decision Making 112
  The Rational Model, 112
  Bounded Rationality and Satisficing, 113
  “Muddling Through”, l13
  Psychological Types and Frames of Reference, 114
4.4 Organizational Models of Decision Making 115
  Bureaucratic Models, 115
  Window on Organizations: Blockade by the Book, 116
  Political Models of Organizational Choice, 116
  "Garbage Can" Model, 116
4.5 How Information Technology Has Changed the Management Process 117
  Traditional and Contemporary Management, 117
  Implications for System Design, 118
  Management Wrap-Up, 120
  Summary, 120
  Key Terms, 121
  Review Questions, 121
  Group Project, 122
  Tools For Interactive Learning, 122
  Case Sandy: A Tale of Two Cities Information Systems, 122
Chapter 5 Ethical and Social Impact of information Systems 124
Health Files on the Internet: What Price for Convenience? 125
5.1 Understanding Ethical and Social Issues Related to Systems 127
  A Model for Thinking about Ethical, Social, and Political Issues, 127
  Five Moral Dimensions of the information Age, 127
  Key Technology Trends That Raise Ethical Issues, 128
5.2 Ethics in an information Society 130
  Basic Concepts: Responsibility, Accountability, and Liability, 130
  Ethical Analysis, 130
  Candidate Ethical Principles, 131
  Window on Technology: Are the Cookies Eating Your Privacy? 132
  Professional Codes of Conduct, 132
  Some Real-World Ethical Dilemmas, 132
5.3 The Moral Dimensions of Information Systems 134
  Information Rights: Privacy and Freedom in an information Society, 134
  Property alights: Intellectual Property, 136
  Window on Management: Did Reuters Steal from Bloomberg? 137
  Accountability, Liability, and Control, 140
  Window on Organizations: Employee Guidelines for Using Software, 141
  System Quality: Data Quality and System Errors, 143
  Quality of Life: Equity, Access, Boundaries, 144
  Management Actions A Corporate Code of Ethics, 150
  Management Wrap-Up, 150
  Summary, 151
  Key Terms, 151
  Review Questions, 151
  Group Tools for Interactive Learning, 152
  Case Study: Profiling You! 152
Part One Case Study: Daimler Chrysler and GM: Organization Technology and Business Processes in the U.S. Auto industry 154
  Case Study Questions 159
PART TWO TECHNICAL FOUNDATIONS OF INFORMATION SYSTEMS 16O
Chapter 6 Computers and information Processing 160
Navigation Canada Takes Flight with New Computers 161
6.1 What is a Computer System? 162
  How Computers Represent Data, 163
  Time and Size in the Computer World, 164
  Computer Generations, 165
6.2 The CPU and Primary Storage 166
  Primary Storage, 166
  Types of Semiconductor Memory, 168
  The Arithmetic-Logic Unit and Control Unit, 168
6.3 Con1Puters and Computer Processing 168
  Categories of Computers, 168
  Window on T6chnology: Mainframes Learn to Serve the Web, 170
  Microprocessors and Processing Power, 171
  Computer Networks and Client/Server Computing, 173
  Network Computers and Total Cost of Ownership, 174
6.4 Secondary Storage 175
  Magnetic Disk, 175
  Window on Management: Network Computers: A New Management Option, 176
  Window on Organizations: Selecting Laptop Computers: The Bottom Line for Organizations, 177
  Optical Disks, 178
  Magnetic Tape, 179
6.5 Input and Output Devices 180
  Input Devices, 180
  Batch and On-Line input and Processing, 182
  Output Devices, 182
6.6 Information Technology Trends 184
  Interactive Multimedia, 184
  Superchips and Fifth-Generation Computers, 185
  Smart Cards and Microminiaturization, 186
  Social interfaces, 187
  Management Wrap-Up, 187
  Summary, 185
  Key Terms, 189
  Review Questions, 189
  Group Project, 190
  Tools for Interactive Learning, 190
  Case Sandy: CheckFree Looks at the Total Cost of Ownership, 190
Chapter 7 Information Systems Software 192
Software Helps Norway's National Hospital Deliver Better Care 193
7.1 What is Software? 194
  Software Programs, 195
  Major Types of Software, 195
7.2 System Software 196
  Functions of the Operating System, 196
  Multiprogramming, Virtual Storage, Time Sharing, and Multiprocessing, 196
  Language Translation and Utility Software, 198
  Graphical User Interfaces, 199
  PC Operating Systems, 200
  Window on Organizations: Should Businesses Switch to Linux? 203
7.3 Application Software 203
  Generation of Programming Languages, 203
  Popular Programming Languages, 204
  Fourth-Generation Languages and PC Software Tools, 206
7.4 New Software Tools and Approaches 213
  Object-Oriented Programming, 213
  Java, 215
  Window on Technology: Banque Generale Luxembourg Competes with Object Technology, 216
  Hypertext Markup Language (HTML) and XML, 2I7
7.5 Managing Software Assets 217
  Software Trends, 217
  Window on Management: Adding Java to the Programming Mix, 218
  Software Maintenance and the Year 2000 Problem, 219
  Selecting Software for the Organization, 220
  Management Wrap-Up 221
  Summary 222
  Key Terms 223
  Review Questions 223
  Group Project 224
  Tools for Interactive Learning 224
  Case Sandy: The Year 2000 Problem, 224
Chapter 8 Managing Data Resources 226
Saab Centralizes Customer Data 227
8.1 Organizing Data in a Traditional File Environment 229
  File Organization Terms and Concepts, 229
  Accessing Records from Computer Files, 230
  Problems with the Traditional File Environment,

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