出版说明
前言：变革时期的管理
Managing in times of change
第1篇 了解变革对你的影响
Understand how change affects you
1 清楚变革的过程
Understand the "from-to"
2 选择建设性的回应方式
Choose a productive response
3 寻找机会
Seek the opportunity
4 集合所有的资源
Gather your assets and resources
5 制定个人目标
Forge personal goals
6 言行一致
Walk the talk
7 学习与不确定因素共处
Make friends with ambiguity
第2篇 团队的适应能力有多强
How adaptable is your team?
8 把现状勾勒出来
Paint a picture of what is happening
9 为新游戏制定新规则
Build new rules for a new game
10 保留依然重要的东西
Remember what is still important
11 应变、适应、调整
Improvise, adapt, adjust
12 衡量并在进步时给予赞美
Measure and celebrate progress
13 要团队负起责饪
Hold the team accountable
14 粉碎谣言
Squash the rumor mill
15 让团队成员参与决策过程
Get team members involved
16 团队表现良好时给予奖励
Reward the team for progress
第3篇 协助员工走出困境
Help people get unstuck
17 了解人性对于变革的自然反应
Understand natural reactions to change
18 为不适应的员工提供个别的协助
Customize help for struggling individuals
19 表现出感同身受
Offer empathy
20 正视员工的不满
Actively surface dissatisfaction
21 强调员工个人利益
Pinpoint the positives for individuals
22 因材施用
Tailor positive tasks for individuals
23 鼓励员工告别过去
Encourage individuals to let go of the past
24 员工对的时候要支持他们
Stand up for people if they are right
词汇表
Glossary
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