Part one ABC to international business communications
Chapter 1 Introduction to international business communications
Chapter 2 Background of international business communications
Chapter 3 Oral communication
Chapter 4 Nonverbal communication
Chapter 5 General principles of business communication
Chapter 6 The layout format of business letters
Chapter 7 Structure of business letters
Chapter 8 The practical approach of business communication
Chapter 9 Writing informative business messages
Chapter 11 Graphic information in business communication
Chapter 12 Resume and job application letters
Part two Practical specimen letters of international business
Chapter 13 Enquiries and offers
Chapter 14 Orders and acknowledgements
Chapter 15 Transport
Chapter 16 Insurance
Chapter 17 Payment
Chapter 18 Claims and adjustment
Chapter 19 Tenders
Chapter 20 Agency
Chapter 21 Consignment and exhibition sales
Chapter 22 Barter,Compensation and processing trade
Chapter 23 Setting up sino-foreign joint ventures
Chapter 24 Other business correspondence
附录
主要参考文献
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