Chapter Ⅰ Layout of Business Letter
Chapter Ⅱ Establishment of Business Relations
Lesson One Self-Introduction
Lesson Two Request for the Establishment of Business Relations
(A) A Letter from an Importer
(B) Reply to the Above
Lesson Three Credit Enquires
Skill Training for Establishment of Business Relations
Chapter Ⅲ Enquiries, Offers And Counter-Offers
Lesson Four
(A) A General Enquiry for Wool Material
(B) A Reply to the Above
Lesson Five A Specific Enquiry
Lesson Six A Non-Firm Offer
Lesson Seven A Counter-Offer
Skill Training for Enquiries, Offers and Counter-Offers
Chapter Ⅳ Conclusion Of Business
Lesson Eight An Order
Lesson Nine
(A) A Repeat Order
(B) Declining a Repeat Order
Lesson Ten
(A) Sending a Sales Confmnation
(B) Counter-Signature Letter
Skill Training for Conclusion of Business
ChapterⅤ Payment
Lesson Eleven Asking for D/P Payment
Lesson Twelve Declining D/A Payment
Lesson Thirteen
(A) Modifying Terms of Payment
(B) Reply
Skill Training for Payment
Chapter Ⅵ L/C Establishment, Extension and Amendment
Lesson Fourteen
(A) Urging Establishment of L/C
(B) A Reply
Lesson Fifteen Asking for Extension of L/C
Lesson Sixteen Asking for L/C Amendment (1)
Lesson Seventeen Asking for L/C Amendment (2)
Skill Training for L/C Establishment, Extension and Amendment
Chapter Ⅶ Shipment
Lesson Eighteen
(A) Urging Shipment
(B) Reply
(C) Urging Shipment
(D) Reply
Lesson Nineteen
(A) Asking for Transshipment and Partial Shipment
(B) Reply
Lesson Twenty Information on Container Service
Letter (A)
Letter (B)
Skill Training for Shipment Bill of Lading
Chapter Ⅷ Packing
Lesson Twenty-One Packing Requirement
Lesson Twenty-Two Inner Packing
Lesson Twenty-Three Outer Packing
Skill Training for Packing
Chapter Ⅸ Insurance
Lesson Twenty-Four Asking for CFR Terms
Lesson Twenty-Five Asking the Seller to Cover Insurance
Lesson Twenty-Six Insurance Clause
Skill Training for Insurance
Chapter Ⅹ Complaints and Claims
Lesson Twenty-Seven Complaints of Wrong Goods Delivery
Lesson Twenty-Eight
(A) Claim for Short Weight
(B) Reply-Settlement of the Claim
……
Skill Training for Complaint and Claims
Chapter Ⅺ Agency
Skill Training for Agency
Chapter Ⅻ Other International Business Activities
Skill Training for Other International Business Activities
Appendix
参考书目
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