Unit 1 What Is a Hotel?
Unit 2 Front Office
Unit 3 Communications
Unit 4 The Cashier
Unit 5 Housekeeping Department(Ⅰ)
Unit 6 Housekeeping Department(Ⅱ)
Unit 7 Food and Beverage(Ⅰ)
Unit 8 Food and Beverage(Ⅱ)
Unit 9 Recreation(Ⅰ)
Unit 10 Recreation(Ⅱ)
Unit 11 Shopping Arcade
Unit 12 Service and Management
Unit 13 Supervision
Unit 14 Functions of Management
Unit 15 Leader and Power
Unit 16 Leadership Style