一 Greetings 问候
二 Welcome迎接
三 Offering Service 提供服务
四 Helping Guests with Their Luggage 帮助客人取放行李
五 Giving Directions 指路
六 On the Way 乘车
七 Communicating with Guests与客人交流
八 Shopping 购物
九 Talking about the Weather in Beijing 谈论北京的天气
十 Getting to a Destination 到达目的地
Vocabulary 总词汇表
Bibliography 参考文献