Preface
1 A briefhistory of project management
Part One PLANS
2 The truth about schedules
3 How to figure out what to do
4 Writing the good vision
5 Where ideas come from
6 What to do with ideas once you have them
Part Two SKILLS
7 Writing good specifications
8 How to make good decisions
9 Communication and relationships
10 How not to annoy people:process,email,and meetings
11 What to do when things go wrong
Part Three MANAGEMENT
12 Why leadership os based on trust
13 How to make things happen
14 Middle-game strategy
15 End-game strategy
16 Power and oplitics
Notes
Annotated bibliography
Acknowledgments
Photo credits
Index