Chapter1 Installing Windows 2000
Performng an Attended Installation
Determining the Operating System and Hardware Requirements
Running the Windows 2000 Setup Program
The Windows 2000 Setup Wizard
Lab Exercise1.1
Istalling Windows 2000 Professional
Lab Exercise1.2
Installing Windows 2000 Server
Performing an Unattended Installation
Performing Unattended Installs Using Answer Files and Setup Manager
Using Setup Manager
Lab Exercise1.3
Extracting the Deployment Tools
Lab Exercise1.4
Running Setup Manager
Creating Images with Sysrep
Performing Remote Installations with RIS
Chapter Review
Questions
Answers
Chapter2 Upgrading to Windows 2000 and Troubleshooting Failed Installations and Upgrades
Preparing to Upgrade
Upgrading Client Operating Systems to Windows 2000 Professional
Lab Exercise2.1
Creating a Compatibility Report
Upgrade Compatibility for Window NT 3.51 and 4.0 Workstation
Upgrading NT Servers to Windows 2000 Server
Upgrading to Windows 2000
Preparing to Upgrade
The Upgrade Wizard
Lab Exercise2.2
Upgrading to Windows 2000 Professional from Windows 95/98
Upgrading to Windows 2000 from Windows NT
Lab Exercise2.3
Upgrading from Windows NT 4.0 Server
Using winnt32.exe
Deploying Service Packs
Troubleshooting Failed Installations and Upgrades
Where to Look for the Problem
Common Installation and Upgrade Problems
Chapter Review
Questions
Answers
Chapter3 Managing Windows 2000 Hardware Configuration
Tools and Features for Managing the Windows 2000 Hardware
Working with Plug and Play
The Add/Remove Hardware Wizard
Exercise3.1
Using the Add/Remove Hardware Wizard
Exercise3.2
Removing Hardware with the Add/Remove Hardware Wizard
The Device Manger
Driver Signing
Choosing a Disk Type
Exercise3.3
Creating an Extended Partition on a Basic Disk
Exercise3.4
Adding a Logical Drive to an Extended Partition
Exercise3.5
Upgrading to a Dynamic Disk
Managing Volumes
Exercise3.6
Mounting a Drive to a Folder
Exercise3.7
Extending an NTFS Volume on a Dynamic Disk
Managing Removable Media Devices
Managing Display Devices
Configurig Display Settings
Exercise3.8
Changing Windows 2000 for Multiple Display
Exercise3.10
Working with Multiple Adaptors
Managing I/O Devices
Installing and Configuring Modems
Installing and Configuring USB and IrDa Devices
Installing and Configuring Printers
Exercise3.11
Installing a Local Printer
Exercise3.12
Adding a Standard TCP/IP Printer Port
Exercise3.13
Configuring Print Pooling
Installing and Configuring Fax Services
Exercise3.14
Adding a Fax Device
Managing Mobile Computer Hardware
Manage Card Services
Configuring Power Management
Managing Mobile Hardware with Hardware Profiles
Using the Windows 200 Scheduled Tasks Utility
Chapter Review
Questions
Answers
Ghapter4 Managing User Preferences and Desktops
Defining Local User Profiles
Lab Exercise4.1
Creating a User Profile
Creating Roaming User Profiles
Lab Exercise4.2
Configuring a Roaming Profile
Creating Mandatory User Profiles
Lab Exercise4.3
Creating and Testing Mandatory User Profiles
Managing Regional Settings
Lab Exercise4.4
Adding a Second Input Locale
Managing Accessibility
Working with the Accessibility Tools
Configuring Accessibility Options
Using the Accessibility Wizard
Chapter Review
Questions
Answers
Chapter5 Managing Windows 2000 Networking
Introduction to Networking
The OSI Model
Putting the Layers Together
Comparing the OSI Model with the TCP/IP Model
Interprocess Communications(IPC)
NetBIOS
Named Pipes
Remote Procedure Calls(RPC)
Distributed Component Object Model(DCOM)
Network Dynamic Data Exchange(NetDDE)
Mail Slots
Bidirectional Sockets
A Closer Look At TCP/IP
Transmission Control Protocol(TCP)
User Datagram Protocol(UDP)
Internet Protocol(IP)
Internet Group Management Protocol(IGMP)
Address Resolution Protocol
Introduction to Routing
The Anding Process
The Local Routing Table
Configuring Network Settings in Windows 2000
Configuring Your Network Identity
Configuring Network Adapters in Windows 2000
Configuring Network Protocol Settings
Chapter Review
Questions
Answers
Chapter6 Managing Windows 2000 Network Services
Configuring a Dynamic Host Configuration Protocol(DHCP)Server
TCP/IP Address Assignment Using DHCP
Installing and Configuring a DHCP Server
Exercise6.1
Exercise6.2
Exercise6.3
Exercise6.4
Exercise6.5
Configuring Windows 2000 Name Resolution
Configuring Host Name Resolution
Exercise6.6
Exercise6.7
Exercise6.8
Exercise6.9
Exercise6.10
Exercise6.11
Exercise6.12
Exercise6.13
Configuring NetBIOS Name Resolution
Exercise6.14
Exercise6.15
Other Networking Services
Chapter Review
Questions
Answers
Chapter7 Managing Routing and Remote Access
Overview of Network Connections
Making a New Connection
Creating a Dial-up Connection
Editing a Dial-up Connection
Lab Exercise7.1
Connecting Using a Virtual Private Network
Lab Exercise7.2
Directly Connecting Two Computers
Configuring Routing and Remote Access
Lab Exercise7.3
Manually Configuring RRAS
Configuring Ports
Lab Exercise7.4
Configuring Routing
Lab Exercise7.5
Lab Exercise7.6
Lab Exercise7.7
Lab Exercise7.8
Configuring Remote Access
Lab Exercise7.9
Chapter Review
Questions
Answers
Chapter8 Introduction to Active Directory
Directory Service Basics
Active Directory and Domains
Active Directory Structure
DNS and Active Directory
Exercise8.1
Exercise8.2
The Logical Structure of Active Directory
Exercise8.3
Exercise8.4
Exercise8.5
The Physical Structure of Active Directory
Exercise8.6
Exercise8.7
Exercise8.8
Exercise8.9
Exercise8.10
Exercise8.11
Server Roles in Active Directory
Exercise8.12
Exercise8.13
Exercise8.14
Exercise8.15
Exercise8.16
Chapter Review
Questions
Answers
Chapter9 Managing Users and Groups
General Guidelines for Creating User Accounts
General Guidelines for Passwords
Differentiating Between Local and Domain Security
Creating and Managing Local User Accounts
Exercise9.1
Creating a Local User Account
Managing Local User Accounts
Creating and Managing Local Groups
Exercise9.2
Creating a Local Group
Exercise9.3
Adding Users to a Local Group
Creating and Managing Domain User Accounts
Exercise9.4
Adding a Domain User Account
Managing User Accounts
Exercise9.5
Setting the Account Properties of a Domain User Account
Greating and Managing Domain Groups
Exercise9.6
Creating and Managing Domain Local Groups
Built-In User and Group Accounts
Chapter Review
Questions
Answers
Chapter10 Managing Disk,Share,and Printer Access
NTFS
Converting to NTFS
Exercise10.1
Securing Files and Folders with NTFS Permissios
Exercise10.2
Exercise10.3
Managing File Compression
Exercise10.4
Exercise10.5
Exercise10.6
Encrypting Files with EFS
Exercise10.7
Configuring and Managing Disk Quotas
Exercise10.8
Exercise10.9
Managing Shared Access to Folders and printers
Creatng and Managing Shared Folders
Exercise10.10
Exercise10.11
Exercise10.12
Exercise10.13
Exercise10.14
Exercise10.15
Exercise10.16
Exercise10.17
Exercise10.18
Exercise10.19
Managing Network Printing
Exercise10.20
Exercise10.21
Exercise10.22
Chapter Review
Questions
Answers
Chapter11 Managing IIS and Terminal Services
Internet Information Services
Installing Internet Information Serivces
Exercise11.1
Managing and Configuring IIS Components
Exercise11.2
Exercise11.3
Exercise11.4
Exercise11.5
Exercise11.6
Exercise11.7
Exercise11.8
Exercise11.9
Exercise11.10
Troubleshooting Client Access to Web and FTP Sites
Managing Windows 2000 Terminal Services
Exercise11.11
Exercise11.12
Exercise11.13
Exercise11.14
Exercise11.15
Exercise11.16
Chapter Review
Questions
Answers
Chapter12 Introduction to Group Policy
Group Policy Basics
Group Policy Components
Lab Exercise12.1
Lab Exercise12.2
How Group Policy Works
Lab Exercise12.3
Lab Exercise12.4
Lab Exercise12.5
Creating and Managing Group Policy
Lab Exercise12.6
Linking an Existing GPO
Lab Exercise12.7
Removing Links and Deleting GPOs
Lab Exercise12.8
Setting GPO Options and Properties
Lab Exercise12.9
Lab Exercise12.10
Setting Permissions on Group Policy Objects
Setting Permissions to Use a GPO
Setting Permissions to Manage a GPO
Lab Exercise12.11
Advanced Group Policy Permissions
Troubleshooting Group Policy
Auditing Group Policy
Lab Exercise12.12
Chapter Review
Questions
Answers
Chapter13 Managing Users,Computers,and Software Using Group Policy
Managing Computer and User Settings with Group Policy
Available Administrative Template Settings
Exercise13.1
Changing the Target of the Group Policy Editor
Exercise13.2
Using Scripts to Configure Computer and User Environments
Exercise13.3
Configuring Other Settings Using Group Policy
Deploying Software Using Group Policy
Windows Installer Packages and ZAP Files
Study Break:Creating Windows Installer Packages
To Assign or Publish-What Is the Best Option?
Configuring Group Policy to Deploy Software
Exercise13.4
Exercise13.5
Upgrading Deployed Software Packages
Exercise13.6
Redeploying Software Using Group Policy
Exercise13.7
Redeploying Software Using Group Policy
Exercise13.8
Using Transform Files to Modify Packages
Exercise13.9
Creating Categories for Published Applications
Exercise13.10
Exercise13.11
Associating File Extension for Document Activation
Exercise13.12
Troubleshooting Software Deployment
Chapter Review
Questions
Answers
Chapter14 Using Group Policy to Manage Windows 2000 Security
Windows 2000 Security Settings
Security Templates
Exercise14.1
Exercise14.2
Security Configuration and Analysis
Exercise14.3
Exercise14.4
Exercise14.5
Exercise14.6
Using Group Policy to Configure Security Settings
Exercise14.7
Exercise14.8
Using Auditing to Track Activityin Windows 2000
Setting Up and Audit Policy
Exercise14.9
Exercise14.10
Exercise14.11
Using Event Views to Review Auditing Entries
Exercise14.12
Chapter Review
Questions
Answers
Chapter15 Securing Web Site Traffic
Introduction to Public Key Infrastructure and Certificate Services
Certification Authorities
Exercise15.1
Exercise15.2
Exercise15.3
Securing Web Communications Using Secure Sockets Layer(SSL)
Exercise15.4
Exercise15.5
Exercise15.6
Exercise15.7
Exercise15.8
Chapter Review
Questions
Answers
Chapter16 Preventing Disasters
Understanding Disaster Protection
Fault Tolerance
Disaster Recovery
Using RAID to Provide Fault Tolerance
Configuring Striped Volumes(RAID-0)
Exercise16.1
Configuring a Striped Volume in Windows
Configuring a Mirrored Volume
Exercise16.2
Creating a New Mirror Set
Exercise16.3
Creating a Mirror for an Existing Volume
Configuring RAID-5 Volumes
Exercise16.4
Creating a RAID-5 Volume
Configuring RAID-10
Configuring a UPS
Using the Windows Backup Utility
Performing a Backup with the Windows Backup Utility
Developing a Backup Strategy
Exercise16.5
Performing a Normal Backup with the Windows Backup Utility
Backing Up System State Data with the Windows Backup Utility
Exercise16.6
Backing Up System State Data
Scheduling a Backup Plan
Exercise16.7
Creating a Scheduled Backup with the Windows Backup Wizard
Creating an Emergency Repair Disk
Chapter Review
Questions
Answers
Chapter17 Recovering Windows 2000 Computers
The Startup Process
Recovering Windows 2000 with the Advanced Startup Options
Exercise17.1
Starting Windows 2000 in Safe Mode
Exercise17.2
Using the Last Known Good
Repairing Startup Problems with the Recovery Console
Exercise17.3
Adding the Recovery Console to the Startup Menu
Exercise17.4
Starting the Recovery Console from the Windows CD-ROM
Recovery with the Emergency Repair Disk
Exercise17.5
Recovering Windows with the Emergency Repair Process
Recovering RAID Sets From Disk Failure
Exercise17.6
Reactivating and Re-creating a Mirrored Volume
Exercise17.7
Removing a Mirror
Exercise17.8
Recovering a RAID-5 Volume
Recovering System State and User Data Using Windows Backup
Exercise17.9
Restoring System State information
Recovering with Parallel Installations
Chapter Review
Questions
Answers
Chapter18 Monitoring and Troubleshooting Microsoft Windwos 2000
Understanding the Performance Tool
Objects,Counters,and Instances
Using System Monitor
Exercise18.1
Performance Logs and Alerts
Exercise18.2
Windows 2000 Support Tools
Tools Built into Windows 2000
Ohter Windows 2000 Support Tools
Troubleshooting Windows 2000 Networks
Troubleshooting TCP/IP Communications
Troubleshooting Name Resolution
Troubleshooting Authentication
Troubleshooting Connection-based Communications
Locating and Applying Service Packs
Chapter Review
Questions
Answers
AppendixA About the CD
System Requirements
LearnKey Online Training
Installing and Running MasterExam and MasterSim
MasterExam
MasterSim
Electronic Book
Help
Removing Installation(s)
Technical Support
LearnKey Technical Support
AppendixB Exam Objective Matrix
AppendixC Suggested Readings and Web Sites
Suggested Readings
Web Sites of Interest
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