HOTELSERVICE住宿服务
SpeakingasaRoomReservationist(房间预订服务员表达)
SpeakingasaReceptionist(接待员表达)
SpeakingasaFloorAttendant(楼层服务员表达)
SampleDidogues(示范对话)
DealingwithBooking(房间预订服务)
ReceivingaCheck-inGuest(住宿接待服务)
MEDICALSERVICE医疗服务
SpeakingasaDoctor(医生表达)
SpeakingasaNnrse(护士表达)
SampleDialogues(示范对话)
IntheConsultingRoom(在就诊室)
PUBLICRELATIONSSERVICE公关服务
ReceivingaCall(接电话)
MeetingaGuestattheAirport(机场接人)
MakinganArrangement(作预约安排)
MakinganIntroduction(作介绍)
EntertainingaGuest(款待客人)
SeeingofftheGuest(送别客人)
SampleDialogues(示范对话)
MeetingaGuestattheAirport(机场接人)
TalkingataDanceParty(舞会交际)
HoldingaBanquet(宴会招待)
RESTAURANTSERVICE餐饮服务
SpeakingasaCaptain(领班表达)
SpeakingasaWaiter/Waitress(侍者表达)
SampleDialogues(示范对话)
ReceivingaDiner(接待就餐)
ServingaDiner(服务就餐)
SHOPPINGSERVICE购物服务
SpcakingasaShopAssistant(店员表达)
SampleDidogues(示范对话)
AttendingaHandicraftsShopper(接待工艺品购物者)
AttendingaDressShopper(接待衣物购物者)
TRAVELSERVICE旅行服务
SpeakingasaPlaneTicketSeller(机票售票员表达)
SpeakingasaCheck-inAttendant(登机服务员表达)
SpeakingasaCustomsOfficer(海关官员表达)
SpeakingasaStewardess(飞机乘务员表达)
SampleDislogues(示范对话)
CustomsFormalitiesService(海关手续服务)
BoardingandonBoardService(登机和机上服务)
BUSINESSNEGOTIATION商业谈判
SpeakingastheSeller(卖方表达)
SpeskingastheBuyer(买方表达)
BargainingbetweentheSellerandtheBuyer(讨价还价)
MakingConcessions(作出让步)
ExpressingCooperativeIntention(表达合作意图)
SampleDidogues(示范对话)
NegotiationoverPrice(价格谈判)
NegotiationoverPayment(付款谈判)
附:示范对话译文