UNIT 1 LOGISTICS(12学时)
Part I Logistics and Logistics Management
Text 1 An Introduction to Logistics(4学时)
Text 2 Logistics Management(2学时)
Text 3 Supply Chain Management(2学时)
Part II Logistics Strategies
Text 1 Distribution(2学时)
Text 2 Key Issues for Logistics Effectiveness(2学时)
UNIT 2 CUSTOMER SERVICE(4学时)
Part I An Introduction to Customer Service(2学时)
Part II How to Improve Customer Service(2学时)
UNIT 3 TRANSPoRTATIoN(14学时)
Part I Transportation Modes
Text 1 An Overview(2学时)
Text 2 Water Transportation(4学时)
Text 3 Containerization(2学时)
Part II Transportation Strategy
Text l Transportation Management(2学时)
Text 2 Modal Choice and Multi—modal Transportation Cost(2学时)
Text 3 Shipping Documents(2学时)
UNIT 4 PACKAGING(8学时)
Part I An Introduction(2学时)。
PartⅡPacking Function(2学时)
Part lII Packing Methods(2学时)
Part IV Marking(2学时)
UNIT 5 INVENTORY AND WAREHOUSE MANAGEMENT(9学时)
Part I Inventory Management
Text 1 An Introduction to Inventory Management(2学时)
Text 2 Rationale for Carrying Inventory(2学时)
Text 3 Cargo Handling Operation(2学时)
Part II Warehouse Facilities
Text 1 Lift Truck(1学时)
Text 2 Racking(1学时)
Text 3 Conveyor Systems(1学时)
UNIT 6 PURCHASING(5学时)
Part I The Importance of Purchasing(2学时)
PartⅡPurchasing Process(2学时)
Part III Managing the Suppliers(1学时)
UNIT 7 LOGISTICS TELECoMMUNICATIoN(3学时)
Part I Business Correspondence(1学时)
Part II Fax(1学时)
Part III E-mail(1学时)
Supplementary Reading’
Useful Expressions for Letter Writing
UNIT 8 LOGISTICS DOCUMENTS(3—5学时)
附录1 LOGISTICAL TERMS
附录2 REFERENCE KEYS TO THE EXERCISES
主要参考文献