chapter 1 lntroduction to project management
introduction
what is aproject?
examples of information technology projects
project attributes
the triple constraint
what is project management?
project stakeholders
project management knowledge areas
project management tools and techniques
project success factors
the role of the project manager
project manager job description
suggested skills for project managers
valuable kills for it project managers
importance of leadership skills
careers for information technology project managers
the project management profession
history of project management
the project management institute
project management certification
ethics in project management
project management software
chapter 2 the project management and lnformation technology context
a systems view of project management
what is a systems approach?
the three-sphere model for systems management
understandiog organizations
the four frames of organizations
organizational structures
organizational culture
stakeolder management
the importance of top mnagement commitment
the nee for organizational commitment to infomation technology
the need for organizational standrds
project phases and the project life cycle
product life cycles
the importance of project phases and management reviews
the context of information technology projects
the nature of information technology projects
characteristics of information techology project tem members
diverse technologies
chapter 3 the project management process groups:a case stuay
chapter 4 project lntegration management
chapter 5 project scope management
chapter 6 project time management
chapter 7 project cost management
chapter 8 project quality mnagement
chapter 9 project human resource management
chapter 10 project communications management
chapter 11 project risk management
chapter 12 project procurement management
appendix a guide to using microsot project 2003
appendix b advice for the project management professional（pmp）exam and related certifcations
appendix c running cases
appendix d templates
appendix e fissure project management simulation
glossary
lndex
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