Acknowledgments
AboutThisBook
IntendedAudience
Prereqaisites
ReferenceMaterials
AbouttheCD-ROM
FeaturesofThisBook
Notes
Conventions
ChapterandAppendixOverview
FindingtheBestStattingPointforYou
WheretoFindSpecificSkillsinThisBook
GettingStarted
HardwareRequirements
SoftwareRequirements
SetupInstructions
TheMicrosoftCeHifiedProfessionalProgram
MicrosoftCertificationBenefits
RequirementsforBecomingaMicrosoftCertifiedProfesi
TechnicalTrainingforComputerProfessionals
TechnicalSupport
EvaluationEditionSoftwareSupport
Chapter1IntroductiontoMicrosoftExchange2000Server
AboutThisChapter
BeforeYouBegin
Lesson1:GeneralOverviewofMessagingSystems
Shared-FileMessagingSystems
Exercisel:ASimulatedShared-FileMessagingSystem
Client/ServerMessagingSystems
Exercise2:TestingthePerformanceofaClient/ServerMessagingSystem
Collaboration/GroupwareSystems
Exercise3:SettingUpaCorporatePhoneBookforBusinessContacts
Lesson2:Exchange2000ServerDesignGoals
PowerfulInfrastractureforMessagingandCollaboration
SupportforCollaborativeBusinessSolutions
Exercise4:Cross-PlatformCollaboration
CollaborationandCommunicationWithoutLimits
Lesson3:BackwardCompatibilityandInteroperability
CoexistingwithEarlierVersionsofExchangeServer
MixedModeOperation
CoexistencewithOtherMessagingSystems
Windows2000NetworkComponents
SapportedClientPlatforms
Exercise5:VerifyingOptionsforInternet-BasedClientConnectivity
ChapterSummary
Review
Chapter2IntegrationwithMicrosoftWindows2000
AboutThisChapter
BeforeYouBegin
Lessonl:IntegrationwithMicrosoftManagementConsole
MicrosoftManagementConsoleOverview
MMCSnap-InsandExchange2000Server
Exercisel:TheMMCandExchange2000Administration
Lessoo2:ActiveDirectoryDirectoryServiceIntergration
PhysicalandLogicalStructure
DomainsandNamespaces
Exercise2:CreatingaDomainTreeintheTestEnvironment
ActiveDirectoryReplication
Exchange2000AttributesintheActiveDirectoryDirectoryService
Exercise3:VerifyingExchange2000ExtensionstoateActiveDirectoryDirectoryService
ActiveDirectoryIntegrationandOutlookClients
Lesson3:Windows2000ProtocolsandServicesIntegration
Windows2000NetworkArchitecture
IntemetInformationServices5.0
Exercise4:CheckingtheSMTPService
Exchange2000ServerExtensions
ChapterSummary
Review
Chapter3MicrosoftExehange2000ServerArchitecture
AboutThisChapter
BeforeYouBegin
Lessonl:Exchange2000ServerComponents
EssentialComponentsforExchange2000Server
Exercisel:ReducingExchange200OServertotheMinimum
IntemetInformationServicesforExchange2000Server
ExaminingMetabaseSettingsforInternet-BasedExchange2000Services
AdditionalComponentsforExchange2000Server
Lesson2:CommunicationBetweenEssentialServerComponents
InterprocessCommunicationMechanisms
ClientsandAdminisaativeInterfaces
Exercise2:ECommunicationPartnersoftheExchangeSystemManager
Component-to-CompomentCommunication
Exchange200OServerMessageHandling
ChapterSummary
Review
Chapter4PlanningtheMicrosoftExchange2000ServerInstallation
AboutThisChapter
BeforeYouBegin
Lessonl:DeploymentConsiderations
DistributedVersusCentralizedManagement
Exercise1:CentralizedExchange2000Administration
Exchange2000Hierarchy
Exercise2:DefaultAdminstrativeandRoutingGroupConfiguration
MixedModeandNativeMode
Exercise3:CheckingtheMixed/NativeModeAttribute
Lesson2:PreparingtheServerInstallation
Exchange2000Pequirement
InstallationPreparation
Exercise4:PreparingandPerformingaSubsequentInstallationinaSubdomain
FrontEnd/BackEndConfigurations
Exeeise5:FE/BEConfigurationOptions
InstallingExchange2000ServerinaClusteredEnvironment
ChapterSummary
Review
Chapter5InstallingMicrosoftExchange2000Server
AboutThisChapter
BeforeYouBegin
Lessonl:InstallationTypes
FirstServerInstallation
SubsequentServerInstallations
In-PlaceUpgrade
InstallationsinIntemationalEnvironments
UnattendedSetupMode
Exercisel:InstallingExchange2000inUnattendedMode
Lesson2:PostinstallationConsiderations
InstallingtheExchange2000ManagementPrograms
AssignmentofAdministrativeRolesandPermissions
Exercise2:VerifyingInconectSecurityInformation
DefaultFileLocationsandSharePointPermissions
Exercise3:CheckingActiveTCPPorts
Exchange2000ServerServiceDependencies
AddingorRepairingComponentsinMaintenanceMode
Exercise4:AddingComponentstoanExchange2000Installation
ChapterSummary
Review
Chapter6CoexistencewithPreviousMierosonExchangeServerVersions
AboutThisChapter
BeforeYouBegin
Lesson1:PreparationotExchangeServerEnvironments
PreparingtheWindowsEnvironment
Exercisel:ChangingtheLDAPPortforExchangeServer
UpgradingtheOperatingSystem
Exercise2:UpgradingtoWindows2000Server
ConfiguringtheActiveDirectoryConnector
Exercise3:InstallingandConfiguringtheADC
Lesson2:UpgradeandMigrationStrategies
UpgradeStrategies
Exercise4:PerforminganIn-PlaceUpgradetoExchange2000Server
AdministeringHeterogeneousExchangeOrganizations
DirectoryReplicationwithPreviousExchangeServerVersions
Server-to-ServerCommunicationandMessageTransfer
UpgradingOutlookWebAccess
SwitchingfromMixedModetoNativeMode
Exercise5:PerformingaMove-MailboxUpgradeandFinalizingtheMigration
ActiveDirectoryCleanups
ChapterSommary
Review
Chapter7MicrosoftExchange2000ServerinClusteredEnvironments
AbootThisChapter
BeforeYouBegin
Lessonl:ClusterServiceArchitectore
ServerClustersinExchange2000Environments
Windows2000ClusteringArchitecture
Lesson2:LoadPlanningandFailoverStrategies
Load-BalancingClasters
FailoverandFailbackProcedures
Lesson3:ClusteringSuppoHinExchange2000Server
Exchange2000ServerClusteringInstallation
Exercisel:InstallingExchange2000ServerinaCluster
ResourceGroupsandVirtualServers
Exercise2:ConfiguringVinualExchange2000Servers
ConfiguringAdditionalVirtualServers
Exercise3:TestingExchange2000FailoverPtocedures
UpgradingExchangeServer5.5Clusters
ChapterSummary
Review
Chapter8MicrosoftOutlook2000Deployment
AboutThisChapter
BeforeYouBegin
Lessonl:MicrosoftOutlook2000InstallationTypes
InstallationOverview
LocalInstallation
DefaultNetworkInstallation
ExerciseI:PreparinganAdministrativeInstallationPoint
PreconfiguringtheNetworkInstallation
UnattendedInstallation
Exercise2:DeployingOutlook2000
DefaultMessagingProfileGeneration
Exercise3:VerifyingtheProfileGeneration
AddingorRemovingProgramFeatures
Lesson2:ConfiguringtheExchangeTransport
ExchangeTransponComponents
ClientConnectionOrder
Exercise4:TestingtheClient/ServerCommunication
Lesson3:Messaging-RelatedOutlookOptions
E-MailOptions
E-MailProcessing
ConfiguringtheStartupMode
DefaultSettingsforNewMessages
Outlook2000Security
DeletingItems
De8ningDelegates
Exercise5:AssigningDelegatePermissions
OutlookClientExtensions
COMAdd-InsandVisualBasicforApplications
ChapterSummary
Review
Chapter9MAPI-BasedClients
AboutThisChapter
BeforeYouBegin
Lessonl:ClientsforExchange2000Server
MS-DOS-BasedClients
Windows3.x-BasedClients
Window>Based(32-Bit)Clients
Macintosh-BasedClients
Lesson2:MessagingApplicationProgrammingInterface
MAPISubsystem
InformationServices
Lesson3:CreatingMessagingProfiles
Messagingho81es
Exercisel:CreatingaNewProfile
PersonalFolderConfiguration
Exercise2:CreatingaPersonalFolderStore
OfnineFolderConfiguration
OfflineAddressBookConfigurations
Lesson4:AdvancedUserConfigurations
RovingUserSupport
RemoteUserSupport
Exercise3:ConfiguringRemoteMailSupport
ChapterSummary
Review
Chapter1OMAPI-BasedClientsinaNovellNetWareEnvironment
AboutThisChapter
BeforeYouBegin
LessonI:IntegratingWindows2000withNovellNetWare
NWLink-BasedConnections
IP-BasedConnections
InstallingGateway(andClient)ServicesforNetWare
FileandPrintServicesforNetWare
ServiceAdvenisingProtocolAgent
NDSandtheActiveDirectoryDirectoryService
Lesson2:OutlookandNetWareClientRequirements
NetworkCommunicationRequirements
ClientConnectivityIssuesandtheRPCPingUtility
ChapterSummary
Review
Chapter11Internet.BasedClientAccess
AboutThisChapter
BeforeYouBegin
LessonI:SupponforIntemetPtotocols
SimpleMailTransferProtocol
Exercisel:ExaminingDNSMXRecords
PostOfficeProtocol,Version3
Exercise2:ExaminingthePOP3Communication
InternetMailAccessProtocolVersion4
Exercise3:ExaminingtheIMAP4Communication
NetworkNewsTransferProtocol
Exercise4:ExaminingtheNNTPCommunication
HypeHextTransferProtocol
Exercise5:WorkingwithPublishedWebDAVResourcesandtheWebStorageSystem
LightweightDirectoryAccessProtocol
Lesson2:ConfiguringVinualProtocolServers
ProtocolViHualServerConfigurations
AuthenticationMethods
SettingSecurityOptions
ConaguringNNTPVinualServers
Exercise6:SuppoHingIntemetMessagingClients
ChapterSummary
Review
Chapter12ManagementTooleforMicrosoftExehange2000Server
AboutThisCbapter
BeforeYouBegin
Lessonl:Windows2000ToolsandSnap-Ins
ActiveDirectoryUsersandComputers
ServicesSnap-In
ComputerManagement
PerformanceUtility
InternetServicesManager
EventViewer
BackupandRestoreUtility
TaskManager
Windows2000RegistryEditors
ActiveDirectoryServiceInterfaceEdit
Exercisel:ManagingExchange2000ServerwithWindows2000
AdministrativeUtilities
Lesson2:Exchange2000ToolsandSnap-Ins
ExchangeSystemManagementTools
TheExchangeSystemManagerWindow
SystemPolicies
Exercise2:DefiningaServerPolicyforMessageTracking
ChapterSummary
Review
Chapter13CreatlngandIlanagingReeiplents
AboutThisChapter
BeforeYouBegin
Lessonl:ConfiguringRecipientObjects
OverviewofRecipientObjects
CreatingMailbox-andMail-EnabledRecipientObjects
ManagingandMaintainingMailbox-EnabledRecipients
Exercisel:ManagingandMaintainingMailboxes
ManagingandMaintainingMail-EnabledRecipients
WorkingwithMail-EnabledGroups
Exercise2:ManagingandMaintainingContactsandOroups
I.esson2:MailboxandResourceManagement
AssigningMailboxRights
ManagementofServer-BasedMailboxResources
Exercise3:ConfiguringMailboxStorageLimitsandDeletionSettings
ManagementofRecipientPolicies
ExpoHandImpoHFeatures
ChapterSummary
Review
Chapter14ManagingtheServerConfiguration
AboatThisChapter
BeforeYouBegin
Lessonl:ManagementofServerResources
StorageManagementinExchangeSystemManager
StorageGroupsandInformationStores
Exercisel:CreatingDedicatedMailboxandPublicFolderServers
Full-TextIndexing
DiagnosticLogging
Lesson2:ManagementofAdministrativeGroups
ConfigurationattheAdministrativeGroupLevel
AddingServerstoanAdministrativeGroup
CreatingAdministrativeGroups
RemovingaServerfromActiveDirectoryDirectoryServices
Lesson3:ManagementofServerAddressLists
DomainInformationandGlobalCatalogs
Server-BasedAddressLists
OHlineAddressLists
AddressandDetailsTemplates
ExtensionAttributes
Exercise2:CustomizingOutlook'sSearchCapabilities
ChapterSummary
Review
Chapter15SMTPTransportConfiguration
AboutThisChapter
BeforeYouBegin
Lessonl:SMTPCoQfigurationsandVinualServers
Con8guringAdditionalSMTPVirtualServers
ManagingIncomingMessageTranic
ManagingOutgoingMessageTraffic
CommunicatingwithOtherExchangeOrganizationsovertheInternet
ConfiguringProtocolLogging
Exercise1:RelayResuictionsandJunkMail
Lesson2:CustomizingtheSMTPService
SMTPTranspoHEventHandling
ProtocolEventHandling
EventBinding
VimsProtectionUsingTranspoHEventSinks
Exercise2:CheckingIncomingMessagesforvbsAttachments
ChapterSummary
Review
Chapter16MessageRoutingAdministration
AboutThisChapter
BeforeYouBegin
Lessonl:RoutingGroupPlanning
MnltipleRoutingCroupScenarios
ManagingRoutingGroups
Exercisel:CreatingMultipleRoutingGroups
Lesson2:ConnectingRoatingGroups
RoutingGroupConnector
Exercise2:ConfiguringaRoutingGroupConnector
SMTPConnector
Exercise3:ConfiguringanSMTPConnector
X.400Connector
Exercise4:ConfiguringaTCPnP-BasedX.400Connector
PreviousExchangeConnectors
ConnectorsoverDial-UpConnections
Lesson3:LinkStatusInformation
MessageRouting
LinkStateInformationandRoutingGroupMasters
MessageReroutingBasedonLinkStateInformation
ChapterSummary
Review
Chapter17PublicFolderManagement
AboutThisChapter
BeforeYouBegin
LessonI:IntroductiontoPublicFolders
PublicFolderConsiderations
ElementsofaPublicFolder
PublicFoldersWithintheActiveDirectoryDirectoryService
Exercisel:CreatingPublicFolderHierarchies
Lesson2:CreatingandManagingPublicFolders
SecuritySettingsforPublicFolderHierarchies
CreatingaPublicFolder
ManagingPublicFolderPropenies
ManagingPublicFolderAccessPermissions
Exercise2:CreatingandManagingPublicFolderResources
Lesson3:PublicStoreConfigurations
MaoagingPublicStores
PublicFolderReferrals
Exercise3:PublicFolderAccessAcrossRoutingGroupBoundaries
ChapterSummary
Review
Chapter18PublicFolderReplication
AboatThisChapter
BeforeYouBegin
Lesson1:PublicFolderStrategies
Stand-AlonePublicFolders
ReplicatedPublicFolders
PublicFolderInstancesBetweenOrganizations
ConfiguringDedicatedPublicFolderServers
Lesson2:PublicFolderReplicationConfiguration
PublicFolderReplicationOverview
PublicFolderContentsReplication
ReplicationConfigurationperPublicStore
ReplicationConfigurationperPublicFolder
ReplicationofSystemFolders
MovingaPublicFolderBetweenServers
Exercisel:ReplicatingPablicFolderResources
Lesson3:PublicFolderReplicationProcess
TheReplicationProcess
MonitoringMessageStateInformation
ReplicatingCreatedandDeletedMessages
ReplicatingItemModifications
Out-of-SyncPublicFoldersandBackfill
AddingandDeletingReplicas
PublicFolderConaictResolation
Exercise2:PublicFolderConnictResolution
ChapterSummary
Review
Chapter19Implement;ngAdvancedSecurity
AboutThisChapter
BeforeYouBegin
Lessonl:Exchange2000ServerSecurity
ControllingAccesstoExchange2000Resources
AuditingandProtocolLogging
Exercisel:EnablingSecurityAuditing
SecuredIntemetConnections
Private/PublicKeySecurity
Exercise2:InstallingWindows2000CenificateServices
Lesson2:AdvancedSecurityFeatures
KMServerArchitecture
Exercise3:InstallingKMS
ServerKeysandPasswords
Stage1:EnablingAdvancedSecurity-TheAdministrator'sSide
Stage2:EnablingAdvancedSecurity-TheClient'sSide
ExchangingSignedMessages
ExchangingSealedMessages
Exercise4:ConfiguringandUsingAdvancedSecurity
KMSforMultipleAdministrativeGroups
Country-to-CountryEncryptionAlgorithms
KeyandCeHiRcateManagement
AdvancedSecurityMaintenance
MovingKeyHistoriesBetweenKMServers
AdvancedSecuritywithOtherOrganizations
ChapterSummary
Review
Chapter20MicrosoftExchange2000ServerIlaintenaneeandTroubleshooting
AboutThisChapter
BeforeYouBegin
Lesson1:SystemMaintenanceandMonitoring
DeletedItemsRetention
Exercisel:RecoveringaDeletedMailbox
SystemMonitorsasMaintenanceTools
LinkandSystemStates
Exercise2:ConfiguringSystemMonitorNotifications
UsingtheMessageTrackingCenter
Exercise3:TrackingMessagesAcrosstheOrganization
UsingMessageQueuesforTroubleshooting
TheMTACheckUtility
ForcingActiveDirectoryReplication
Lesson2:DatabaseOperationandMaintenance
ConsiderationsAboutInformationStores
DefiningtheDatabases
MainDatabaseComponents
LogFileMaintenanceandClrcularLogging
DatabasePartitioning
MaintainingDatabases
Exercise4:CompactingExchange2000ServerDatabases
Lesson3:Backup,Restore,andDisasterRecovery
BackingUptheDatabases
BackingUptheConfiguration
VerifyingDatabaseBackups
Exercise5:BackingUpExchange2000Server
DesigningaOisasterRecoveryPlan
RestoringtotheSameServer
Exercise6:RestoringaDatabasetotheSameServer
CompleteDisasterRecovery
ForkliftingUsersbyMeansofaCompleteDisasterRecovery
ReplacingServerHardwarewithMailboxMoveandPublicFolder
Replication
Exercise7:PerformingaCompleteDisasterRecovery
RestoringtoaDifferentServer
Exercise8:RestoringaDatabasetoaDifferentServer
High-SpeedRecoverywithDelayedRestore
Exercise9:PerformingaHigh-SpeedRecoverywithDelayedRestore
ChapterSummary
Review
Chapter21MicrosoftOutlookFormsEnvironment
AboutThisChapter
BeforeYouBegin
Lessonl:ElectronicFormsApplications
ApplicationDesignEnvironment
Exercisel:BuildingaDocumentManagementSolution
TypesofElectronicForms
OutlookFormsDesigner
DevelopingOutlookForms
OutlookFormsandCustomControls
DisablingtheOutlookFormsDesigner
Lesson2:ManagingOutlookForms
FormsLibraries
ManagingForms
InstallingOutlookForms
Exercise2:DesigningaCustomOutlookForm
ChapterSummary
Review
Chapter22MicrosoftOutlookWebAccess
AboutThisChapter
BeforeYouBegin
Lessonl:OutlookWebAccessOverview
OutlookWebAccessArchitecture
OutlookWebAccessFileLocations
DefaaltVirtualDirectories
Exercise1:PublishingaDocumentManageme.ntSystemThroughaDedicatedOutlookWebAccessVirtnalDirectory
OutlookWebAccessLimitations
DataSecurityIssues
SupportedBrowsers
MultimediaMessaging
Lesson2:OutlookWebAccessEnvironments
Single-ServerConfigarations
FrontEndfBackEndCon8gurations
FrontEndLoadBalancing
ResourceAccess
Exercise2:AccessingMailboxandPublic
FolderResourceswithOutlookWebAccess
BackwardCompatibilityIssues
ChapterSummary
Review
Chapter23MicrosoftExchange2000MicrosoftWebStorageSystem
AboutThisChapter
BeforeYouBegin
Lessonl:TheMicrosoftWebStorageSystem
HTfP-BasedInterfaces
DatabaseInterfaces
ExchangeInstallableFileSystem
IntemetandMAPI-BasedMessagingClients
Lesson2:DesigningaWebStorageSystemSolution
DesigningWebStorageSystemForms
Exercise1:ImplementingaCustomWebFormforOudookWebAccess
Synchronous,Asynchronous,andSystemEvents
ChapterSummary
Review
Chapter24WorkgroupandWorkflowTechnologies
AboutThisChapter
BeforeYouBegin
Lessonl:CDOforExchange2000Server
ActiveXDataObjectsVersusCollaborationDataObjects
CDOforExchange2000ServerObjectModel
SendingCDOMessages
CDOCalendaring
ContactManagement
Lesson2:CDOforExchangeManagement
CollaborationDataObjectsversusActiveDirectoryServicesInterfaces
CDOforExchangeManagementObjectModel
WorkingwithInformationStoresandPublicFolderHierarchies
MailboxandPublicFolderManagement
Lesson3:WorkflowforExchange2000Server
WorkflowBasics
PreparingtheCDOWorkflowSystemAccount
Exchange2000ServerWorkflowPreparation
CDOforWorkflowInterfaces
ChapterSummary
Review
Chapter25Real-TimeCollaboration
AboutThisChapter
BeforeYouBegin
Lesssonl:InstantMessaging
ThePrincipleofInstantMessaging
InstantMessagingImplementation
InstantMessagingDomains
UserAddressesforInstantMessaging
DomainNameServiceDependencies
SystemMonitoringofInstantMessaging
ExerciseI:DeployingInstantMessaging
Lesson2:ChatServices
ChatOverview
InstallingtheExchange2000ChatService
ManagingtheExchange2000ChatService
Exercise2:ImplementingaChatCommunity
Lesson3:OnlineConferencing
DataandVideoConferencingOverview
ArchitectureofExchange2000ConferencingServer
InstallingExchange2000ConferencingServer
SchedulingOnlineConferences
JoiningOnlineConferences
ChapterSummary
Review
Chapter26ConnectingtoMicrosoftMailandSchedule+
AbontThisChapter
BeforeYouBegin
LessonI:TheMicrosofiMailConnector
MSMailConnectorOverview
MSMailMessageRoutinginExchange2000Server
MSMailConnectorArchitecture
ConfiguringtheMSMailConnector
ConfiguringtheMSMailEnvironment
Lesson2:ConfiguringDirectorySynchronization
MSMailDirectorySynchronizationEvents
DirectorySynchronizationwithExchange2000Server
ConfiguringaDXAServer
ConfiguringaDXARequestor
DirectorySynchronizationTemplates
Lesson3:TheSchedule+Free/BusyConnector
Schedule+Free/BusyConnectorArchitecture
ConfiguringtheSchedule+Free/BusyConnector
ChapterSummary
Review
Chapter27ConnectingtoLotuscc:Mail
AboutThisChapter
BeforeYouBegin
Lessonl:TheConnectorforLotuscc:Mail
ConnectorforLotuscc:MailOverview
ComponentsoftheConnectorforLotuscc:Mail
Lotuscc:MailConsiderations
Lotuscc:MailandConnectorInterfaces
ConfiguringtheConnectorforLotuscc:Mail
AdvancedConnectorMaintenance
Lesson2:Lotuscc:MailDirectorySynchronization
ConfiguringtheLotuscc:MailPostOffice
ConfiguringtheConnectorforLotuscc:Mail
CustomizingAddressGenerationRules
ChapterSummary
Review
Chapter28ConnectingtoLotusNotes
AboutThisChapter
BeforeYouBegin
Lessonl:TheConnectorforLotusNotes
ConnectorforLotusNotesOverview
ComponentsoftheConnectorforLotusNotes
ConRguringtheLotusDominoServer
ConfiguringtheConnectorforLotusNotes
Lesson2:DirectorySynchronizationwithLotusDomino/Notes
DirectorySynchronizationOverview
ConfiguringDirectotySynchronization
ChapterSummary
Review
Chapter29ConnectingtoNovellGroupWise
AboutThisChapter
BeforeYouBegin
LessonI:TheConnectorforNovellGroupWise
ConnectorforNovellGroupWiseOverview
C'omponentsoftheConnectorforNovellGroupWise
ConfiguringtheGroupWiseDomainandAPIGateway
ConfiguringtheConnectorforNovellGroupWise
Lesson2:DirectorySynchronizationwithNovellGroupWise
DirectorySynchronizationOverview.
ConfiguringDirectorySynchronization
ChapterSummary
Review
AppendixAQuestionsandAnswrers
Gloseafy
Index
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