Introduction xxi
Self-Assessment xxxv
Chapter 1
Microsoft Certification Exams 1
Assessing Exam-Readiness 2
The Exam Situation 3
Exam Layout and Design 4
Multiple-Choice Question Format 5
Build-List-and-Reorder Question Format 6
Create-a-Tree Question Format 8
Drag-and-Connect Question Format 10
Select-and-Place Question Format 11
Microsoft誷 Testing Formats 12
Strategies for Different Testing Formats 14
The Case Study Exam Strategy 14
The Fixed-Length and Short-Form Exam Strategy 15
The Adaptive Exam Strategy 17
Question-Handling Strategies 17
Mastering the Inner Game 18
Additional Resources 19
Chapter 2
Introduction to Windows 2000 Active Directory 23
Active Directory 24
Directory Database 24
Domain Controllers 24
Fault Tolerance 24
The Scalability of Active Directory 25
Central Administration 25
Security Model 26
Technologies Supported in Windows 2000 26
X.500 26
Lightweight Directory Access Protocol (LDAP) 26
Domain Name System (DNS) 27
Transmission Control Protocol/Internet Protocol (TCP/IP) 27
Microsoft Management Console (MMC) 27
Logical Structure of a Domain 28
Objects and Attributes 28
Organizational Units (OU) 29
Domains 29
Trees 29
Forests 30
Naming Conventions 31
The Schema 32
Physical Structure of a Domain 32
The Physical Structure and Sites 33
Domain Controllers 33
Trust Relationships 35
Two-Way Transitive Trusts 36
One-Way Nontransitive Trust 36
Practice Questions 38
Need to Know More? 42
Chapter 3
Installing Windows 2000 Server 43
Windows 2000 Server Requirements 44
Minimum Windows 2000 Server Requirements 44
Maximum Windows 2000 Server Requirements 45
Windows 2000 Server Installations 45
Windows 2000 Server CD-ROM Installation 45
Windows 2000 Server Network Installation 48
Automatic Installation Using Setup Manager 49
Automated Installation Using Disk Duplication 52
Domain Controller Installation 53
Upgrade Paths for Windows 2000 55
Order of Upgrading Domain Controllers 55
Order of Upgrading Member Servers 56
Windows 2000 Member Servers to Windows 2000
Domain Controllers 56
Upgrading NT 4.0 Servers to Windows 2000 Servers 56
Upgrading NT 3.51 Servers to Windows 2000 Servers 56
Upgrading NT 3.1-3.5 Servers to Windows 2000 Servers 56
Mixed Mode and Native Mode 56
Mixed Mode 57
Native Mode 57
Troubleshooting 57
Hardware Problems 57
Hard Drive Problems 58
Media Problems 58
Services Not Starting 58
DCPROMO Problems 59
Practice Questions 60
Need to Know More? 66
Chapter 4
Hardware Devices and System Optimization 67
Hardware Devices 68
Plug and Play 68
Device Manager 69
Hardware Profiles 70
Multiple Monitors 70
Operating System Settings 71
Drivers 71
Updating Drivers 71
Driver Signing 72
System Performance 73
Monitoring System Peformance 73
Optimizing System Performance 77
Practice Questions 79
Need to Know More? 84
Chapter 5
Networking Services 85
Networking Services 86
Network Adapters and Drivers 86
TCP/IP 88
NWLink 96
Modems 99
Troubleshooting Networking Services 101
Practice Questions 105
Need to Know More? 111
Chapter 6
Organizational Units and Objects 113
The MMC 114
The Default Active Directory Users And Computers 114
Objects 116
User Objects 116
Group Objects 120
Computer Objects 123
Contact Objects 123
Organizational Units 123
Containers 125
Group Policies 126
The Addition of GPOs to an Organization 126
The Implementation Order of GPOs 126
The Inheritance of GPOs 127
Overriding Inheritance 127
Blocking Inheritance 128
Configuring GPOs 128
Implementing GPOs 129
Practice Questions 131
Need to Know More? 138
Chapter 7
Managing Storage 139
Disk Management Using MMC 140
Introduction to Windows 2000 Storage 140
Basic Storage 141
Dynamic Storage 141
Storage Fault Tolerance 142
Configuring Volumes on Dynamic Disks 143
A Simple Volume on a Dynamic Disk 143
Spanned Volumes on Dynamic Disks 144
Mirrored Volumes on Dynamic Disks 145
Configuring a Mirrored Volume on Dynamic Disks 145
Extending a Mirrored Volume 145
Recovering from a Mirrored Volume Failure 145
Striped Volumes on Dynamic Disks 146
Extending a Striped Volume 146
Recovering from a Striped Volume Failure on
Dynamic Disks 146
RAID 5 Volumes on Dynamic Disks 146
Extending a Striped Volume 146
Recovering from a RAID 5 Volume Failure on
Dynamic Disks 147
Partitions on Basic Disks 147
Mirrored Sets on Basic Disks 147
Configuring a Mirrored Set on Basic Disks 148
Recovering from a Mirrored Set Failure on Basic Disks 148
Striped Sets on Basic Disks 148
RAID 5 Sets on Basic Disks 148
Recovering from a Striped Set with Parity Failure on
Basic Disks 148
Mounting Volumes 149
Configuring Mounted Volumes 149
Disk Management of Storage 150
Upgrading Basic Disks to Dynamic Disks 150
Reverting from a Dynamic Disk to a Basic Disk 152
Deleting Volumes and Sets 152
Updating Disk Management Storage Information 152
Drive Letters 153
Adding Storage 153
Error Checking Storage 154
Disk Defragmentating 154
Practice Questions 156
Need to Know More? 162
Chapter 8
Files and Folders in Windows 2000 163
Windows 2000 Server File Systems 164
FAT 164
FAT32 165
NTFS 5.0 165
Files and Folders 166
Publishing Shared Folders 167
Administration and Implementation of Files and Folders 167
Offline Files 169
Permissions 171
Hierarchy of Permissions 171
Share Permissions 172
Security Permissions 172
Combined Permissions 176
Data Compression 176
Drive Compression 177
File and Folder Compression 177
Inheritance of Compression 178
The compact Command 178
Disk Quotas 179
Configuring Disk Quotas 179
Troubleshooting Disk Quota Problems 181
Practice Questions 183
Need to Know More? 190
Chapter 9
Print Servers and Web Servers 191
Print Servers 192
Installing and Configuring Printers 192
Setting Permissions on Printers 195
Monitoring and Managing Network Printers 196
Accessing Windows 2000 Printers 199
Troubleshooting Printer Problems 199
Web Services in Windows 2000 201
Installing and Configuring IIS 202
Permission to Web Resources 204
Monitoring Web Resources 209
Troubleshooting Web Resources 209
Practice Questions 210
Need to Know More? 217
Chapter 10
Network Resources 219
Software Management 220
Windows Installer 220
Software Installation And Maintenance 220
Remote Installation Services (RIS) 222
Distributed File System (Dfs) 223
Standalone Dfs 225
Domain Dfs 226
Client Access to Dfs 227
Terminal Services 227
Application Server Mode 228
Remote Administrator Mode 228
Installation of Terminal Services 228
Configuring Terminal Services 229
Licensing Terminal Services 232
Client Access to Terminal Services 233
Routing And Remote Access 234
Remote Access Protocols 235
Configuration of a Remote Access Server 236
Configuring Remote Access Permissions and Policies 237
Managing Routing 238
Virtual Private Network (VPN) 239
Configuring a VPN 239
Monitoring and Securing a VPN 240
Practice Questions 242
Need to Know More? 248
Chapter 11
Windows 2000 Security 249
Manually Configuring Security Policies 250
Group Policies 250
Local Security Policy 250
Domain Security Policy 254
Security Configuration And Analysis Tool 255
Configuring and Analyzing a Computer 255
Security Templates 257
Security Permissions 259
Auditing 259
Auditing Files and Folders 261
Auditing Printers 262
Local Audit Policy 263
Accessing Audited Events 263
Encrypting File System (EFS) 265
Encrypting Using EFS 265
Decrypting Using EFS 266
Troubleshooting EFS 266
IP Security (IPSec) 267
Delegation of Control Wizard 269
Practice Questions 270
Need to Know More? 276
Chapter 12
Backup and Recovery 277
Windows 2000 Backup 278
Backing Up Files and Folders 279
Restoring Files and Folders 282
Scheduling Backups 282
System State Data 285
Restoring System State Data on a Domain Controller 286
Advanced Startup Options 288
The Recovery Console 289
Installing Recovery Console 290
Executing Recovery Console from the Setup CD-ROM 290
Emergency Repair Disk (ERD) 291
Creating an ERD 291
Repairing a Server Using an ERD 291
A Windows 2000 Boot Disk 292
ARC Path Naming Conventions 292
Practice Questions 294
Need to Know More? 300
Chapter 13
Troubleshooting Windows 2000 301
Installation Troubleshooting 302
Boot Process Troubleshooting 302
Hardware Troubleshooting 303
HAL Troubleshooting 303
NIC Troubleshooting 303
Modem Troubleshooting 304
Updating Drivers Troubleshooting 304
Network Services Troubleshooting 304
CSNW and GSNW Troubleshooting 305
DHCP Troubleshooting 305
DNS Troubleshooting 305
Troubleshooting Tools 306
System Monitor 306
Network Monitor 307
Event Viewer 307
Managing Processes 307
Backup 308
Regedit and Regedt32 308
Disk Utilities 310
Resource Kit 310
TechNet 311
Practice Questions 312
Need to Know More? 316
Chapter 14
Sample Test 317
Chapter 15
Answer Key 339
Glossary 353
Index 373
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