Exam Insights xxi
Self-Assessment li
Chapter 1
Windows 2000 Architecture
Windows 2000 Overview
The Windows 2000 Architecture
Objects in Windows 2000
Processor Management
User and Kernel Modes
User Mode
Kernel Mode
Memory Architecture and Management
Comparing Windows 2000 and Windows NT 4.x Architectures
Windows NT Veterans’ Roundup: What’s New in Windows 2000?19
Administration Features
Scalability Features
Security Features
Availability Features
Application and Services Features
Chapter Summary
Review Questions
Real-World Projects
Chapter 2
Planning for Installation and Deployment
Windows 2000 Server Requirements
The Hardware Compatibility List (HCL)
Windows 2000 Server Maximum Hardware Support
Using the Windows 2000 Readiness Analyzer
Downloading and Running the Readiness Analyzer
Planning Server Installation
Step 1: Where Are We Now?45
Step 2: Where Are We Going?47
Step 3: Let’s Go
Planning Server Storage
RAID
Planning Server File Systems
Planning Distributed File Systems
Planning Network Services
Windows 2000 Protocol Support
Dynamic Domain Name System
Planning Active Directory Structures
Active Directory Organizational Units (OUs)
Active Directory Domains
Active Directory Trees
Active Directory Forests
Active Directory Sites
The Active Directory Global Catalog
Creating the Plan
Assessing Unattended Installation Scenarios
Creating a Source Folder for Unattended Installations
Chapter Summary
Review Questions
Real-World Projects
Chapter 3
Installing Windows 2000 Server
Installation Types and Methods
Managing an Attended Installation of Windows 2000 Server
Windows 2000 Installation Procedures
CD-ROM Installation
Network Installation
Managing an Unattended Installation of Windows 2000 Server
Using Setup Manager and Unattended Answer Files
Creating and Configuring Automated Installation Methods
Upgrading to Windows 2000 Server
Working with Service Packs
Troubleshooting Installation Problems
Media Errors
Nonsupported CD-ROM Drive
Insufficient Disk Space
Failure of Dependency Service to Start
Inability to Connect to the Domain Controller
Failure of ?Windows 2000 to Install or Start
Chapter Summary
Review Questions
Real-World Projects
Chapter 4
Managing Resource Access
Installing and Configuring File and Print Services
Working with Printers
Managing Folders and Shares
Working with Stand-Alone Dfs
Working with Domain-Based Dfs
Managing Access to Shares
Managing Web-Based Access to Files and Folders
Chapter Summary
Review Questions
Real-World Projects
Chapter 5
Working with Hardware and Drivers
Windows 2000 Server Hardware Environment
Minimum Requirements and Recommendations
The Role of Plug and Play
Windows 2000 Server Hardware Support
Other Ways to Check Your System
Windows 2000 Server Driver Classes and Structures
Configuring Hardware Devices
Hidden and Phantom Devices
Configuring Monitors
Handling Driver Signing Options
Updating Device Drivers
Troubleshooting Hardware Problems
Driver Verifier
Chapter Summary
Review Questions
Real-World Projects
Chapter 6
Managing System Performance, Reliability, and Availability
Managing Use of System Resources
Task Manager
System Monitor
Performance Options
Disk Counters
Reliability and Recovery
Advanced Boot Options
boot.ini
Startup and Recovery Options
Windows 2000 Backup
Recovery Console
Emergency Repair Process
IntelliMirror Overview
User Data Management
Software Installation and Maintenance
User Settings Management
Remote Installation Service (RIS)
Chapter Summary
Review Questions
Real-World Projects
Chapter 7
Managing Storage
Windows 2000 Storage Architecture
Removable Storage
Remote Storage
User Profiles and Storage Issues
Storage Issues
Working with Data Compression
Working with Data Encryption
Recovery Agent
EFS Architecture
Encrypting Files and Folders
Managing Disk Quotas
Troubleshooting Disk Problems and Failures and Using
Disk Defragmenter
Boot Sector
Disk Defragmenter
Emergency Repair Disk (ERD)
Chapter Summary
Review Questions
Real-World Projects
Chapter 8
Networking Windows 2000 Server
Windows 2000 Network Architecture
The Open Systems Interconnection (OSI) Model:
Standard for Layered Architectures
The Network Services and Programming Interface Functional Layer
Transport Driver Interface (TDI) Boundary Layer
The Network Protocols Functional Layer
The Network Device Interface Specification (NDIS)
Boundary Layer
The Network Adapter Cards Functional Layer
Windows 2000 Network Protocols and Services
Windows 2000 Network Protocols
Windows 2000 Network Services
Working with Virtual Private Networks (VPNs)
VPN Components
Addressing and Routing
Using VPNs with Advanced Networking Devices
Basic Routing and Protocol Management
Routing Fundamentals
Routing Protocols
Chapter Summary
Review Questions
Real-World Projects
Chapter 9
Managing Network Interoperability
Windows 2000 Interoperability Overview
Managing Multiple Protocols and Network Service Architectures
Functions of SNMP and Other Network Management Protocols
SNMP Communication
SNMP Communities
Novell NetWare Integration
NWLink IPX/SPX/NetBIOS Compatible
Transport Protocol (NWLink)
GSNW
Services For NetWare
AppleTalk Network Integration
Understanding AppleTalk
File Server for Macintosh
The MacFile Utility
Print Server for Macintosh
Advanced Windows Networking Services
Unix Network Integration
Internetworking with SNA Hosts
Chapter Summary
Review Questions
Real-World Projects
Chapter 10
Advanced Windows 2000 Network Services
Managing Server-Based Web Sites with IIS
Installing IIS
Working with the MMC
Configuring IIS Using the HTML Internet Services Manager
Indexing Server Content
Troubleshooting IIS
Working with Remote Access
RAS Overview
Installing and Configuring RAS
Managing Inbound Connections
Working with Remote Access Policies
Managing Remote Access Profiles
Working with Terminal Services
Remote Server Administration with Terminal Services
Sharing Applications in Terminal Services
Configuring Applications for Terminal Services
Chapter Summary
Review Questions
Real-World Projects
Chapter 11
Managing Windows 2000 Server Security
Using Policies to Manage System and Network Security
Group Policy
Security Policies
Local Policies
System Policies
Using Predefined Security Templates
Analyzing Security
Using the Security Configuration Toolset
Understanding NTFS File System Security
Viewing and Setting Permissions
Securing a Windows NTFS Volume
Using Special Access Permissions
Which Permissions Take Precedence?446
Permission Inheritance
Copying and Moving Files
Combining NTFS and Share Permissions
Auditing Windows 2000 Server
Events That Can Be Audited
Planning Auditing
Configuring Auditing
Auditing Resources
Viewing Security Logs
Using the Encrypting File System (EFS)
Chapter Summary
Review Questions
Real-World Projects
Chapter 12
Managing Users and Accounts
Windows 2000 Authentication and Access Controls
Windows 2000 Logon and Authentication Services
Kerberos and Strong Authentication
Windows NT Challenge-Response Authentication
LAN Manager Authentication
Understanding Windows 2000 Account Types
User Logon Names
Passwords
Working with Local Accounts
Working with Domain Accounts
Working with Computer Accounts
Troubleshooting Account Problems
Active Directory Concepts and Issues
Terms and Concepts
Windows Domain Types and Models
Managing Trust Relationships
Interoperating with Windows NT Domains
Using Account Policies
Windows 2000 Account Policy Model
Implementing Account Policies
Configuring Account Policies
Managing Account Policies
Troubleshooting Account Policies
Chapter Summary
Review Questions
Real-World Projects
Chapter 13
Automating Administrative Tasks
Windows 2000 and Task Automation
Task Scheduler
Overview
Scheduling Tasks Using the AT Command
Scheduling Tasks Using Task Scheduler
Best Practices
Windows Script Host (WSH)
CScript
WScript
WSH Files
Using WSH
Script Debugging
Best Practices
Logon Scripts
History and Overview
How Logon Scripts Work
Environment Variables
Script Commands
Best Practices
Chapter Summary
Review Questions
Real-World Projects
Chapter 14
Managing Windows 2000 Server
Microsoft Management Console
Administrative Tools
Computer Management
Event Viewer
Licensing
Services
Control Panel Tools
Accessibility Options
Add/Remove Hardware
Add/Remove Programs
Administrative Tools
Date/Time
Display
Fax
Folder Options
Fonts
Game Controllers
Internet Options
Keyboard and Mouse
Licensing
Network and Dial-Up Connections
Phone and Modem Options
Power Options
Printers
Regional Options
Scanners and Cameras
Scheduled Tasks
Sounds and Multimedia
System
Chapter Summary
Review Questions
Real-World Projects
Chapter 15
Sample Test
Chapter 16
Answer Key
Appendix A
Answers to Review Questions
Appendix B
Objectives for Exam 70-215
Appendix C
Study Resources3
Appendix D
Windows Script Host Commands and Syntax
Appendix E
Windows 2000 Support Tools
Glossary
Index