Fuzzy Control of Queueing Networks

1 INTRODUCTION
2 OPTIMIZATION AND NYNAMIC PROGRAMMING
3 FUZZY CONTROL
4 CONTROL OF THE SERVICE BEHAVIOURS
5 CONTROL OF THE QUEUE DISCIPLINE
6 CONTROL OF THE ADMISSION OF CUSTOMERS
7 CONTROL OF QUEUES WITH MULTICRITERIA
8 APPLICATIONS OF FUZZY QUEUEING CONTROL
APPENDIXES
BIBLIOGRAPHY
INDEX