CHAPTER TITLE
7 TechnicaI Communication
Keys to exercises
8 Developing and Llsing Graphic and Visual Aids
Keys to exercises
9 Communicating with Customers
Keys to exercises
10 NonverbaI Communication
Keys to exercises
11Presentations and Meetings
Keys to exercises
12 Getting Yourjob
Keys to exerases
REFERENCES
TraditionaI Memo
Simplified Memo
Block Letter with Open Punctuation
Modified Block Letter with Mixed Punctuation
Simplified Bolck Letter
No.10 Business Envelope
References Using the APA Style
References Uslng ffie'MLA Style
References Using The Chicago Mannal of Style
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