Chapter 1 生活
Unit 1 Asking for Help 求助
Unit 2 Asking for Leave 请假
Unit 3 Appointment with Doctor 约诊
Unit 4 Call in找人
Unit 5 Conned with 联络
Unit 6 Complains 抱怨
Unit 7 Inquiries 询问
Unit 8 Making an Appointment 约会
Unit 9 Quarrelling 吵架
Unit 10 Making a Reservation for a Meal 订餐
Unit 11 Renting an Apartment租房
Unit 12 Shopping 购物
Unit 13 Reporting to the Police 报警
Unit 14 Reporting Reparation 报修
Chapter 2 工作
Unit 1 Apply for a Job 求职
Unit 2 Business Telephone Call 商务电话
Unit 3 Resewing Rooms 预订房间
Unit 4 Reserving a Right 订机票
Unit 5 Ordering a Taxi 订出租车
Unit 6 Changing Plans 改变计划
Unit 7 Cancelling a Reservation 取消预订
Unit 8 Leaving a message 留言
Unit 9 Promote Sales 推销
Chapter 3 礼仪
Unit 1 Congratulations 祝贺
Unit 2 Invitotions 邀请
Unit 3 Making Apologies 致歉
Unit 4 Making Thanks 致谢
Unit 5 Sympathies 慰问
Unit 6 Saying Goodbye 道别
Chapter 4 其他
Unit 1 Absence of the Called Person 受话人不在
Unit 2 None-availabilily of the Called 受话人没空
Unit 3 Bad Connedions 电话故障
Unit 4 Coiled Call 打对方付费电话
Unit 5 Dial the Wrong Number 打错电话
Unit 6 Dial Public Phone 打公用电话
Unit 7 Inquire the Number 查号
Unit 8 fntemananal Call 国际长途
Unit 9 Dialling by Mobil Telephone 用手机打电话