国际标准化组织ISO 9001审核实践指南

ISO 9001审核实践小组介绍
Introduction to the ISO 9001 Auditing Practices GrouD
两阶段审核方式的必要性
The Need for a 2-stage Approach tO Auditing
使QMS瞄向组织成就和经营成功
Aligning the QMS with the Achievement of Organizarional
and Business Success
过程的识别
Identification of Processes
理解过程方法
Understanding the Process Approach
“适当时”过程的确定
Determination of the“Where Appropriate”Processes
审核“适当时”要求
Auditing the“Where Appropriate”Requirements
证实与标准的符合性
Demonstrating Conformity to the Standard
特定任务、活动或过程的审核与整个体系相联系
Linking an Audit of a Particular Task，Activitv or Process
to the Overall System
审核持续改进
Auditing Continual Improvement
审核具有最低限度文件的QMS
Auditing a QMS Which has Minimum Documentation
如何审核最高管理者过程
How to Audit Top Management Processes
审核检查表的作用和价值
The Role and Value of the Audit Checklist
ISO 9001：2000的范围、质量管理体系(QMS)的范围和注册／认证范围
ScoDe of ISO 900 1：2000，Scope of Quality Management
System and the Scope of Registration／Certification
如何在审核过程中增值
HOW to Add Value During the Audit Process
审核“能力”和“所采取措施的有效性”
Auditing“Competence”and the“Effectiveness of Actions Taken”
审核法律法规要求
Auditing Statutory and Regulatory Requirements
审核质量方针、质量目标和管理评审
Auditing Quality Policy，Quality Obj ectives and
Management Review
审核监视和测量装置的控制
Auditing the Control of Monitoring and Measuring Devices
有效使用ISO 19011
Making Effective Use of ISO 19011
审核顾客反馈过程
Auditing Customer Feedback Processes
出具不符合项
Documenting a Nonconformity
评审和关闭不符合项的指南
Guidance for Reviewing and Closing Nonconformities
审核内部沟通
Auditing Internal Communications
审核预防措施
Auditing Preventive Action
审核服务组织
Auditing Service 0rganizations
第三方审核员的公正性和利益冲突
Third Party Auditor Impartiality and Conflict of Interest
审核内部审核的有效性
Auditing the Effectiveness of the Internal Audit
审核电子化管理体系(EBMS)
Auditing Electronic Based Management Systems