1 Shopping and Banking Online
Part I Getting ready 1
Part II Net shopping under fire 2
Part III Banking at home 3
Part IV More about the topic: Secret of Good Customer Service 4
Part V Do you know .? 5
Part VI Reminder of key points in this unit 6
2 Hotel or B&B?
Part I Getting ready 7
Part II A touch of home 9
Part III Renting a car 9
Part IV More about the topic: What Type of Room Do You Want? 10
Part V Do you know .? 12
Part VI Reminder of key points in this unit 13
3 "Planting" Money
Part I Getting ready 14
Part II National teach children to save day 16
Part III Credit cards 17
Part IV More about the topic: Gulf Between the Rich and the Poor 18
Part V Do you know ? 20
Part VI Reminder of key points in this unit 21
4 Loans for the Dream
Part I Getting ready 22
Part II Raising money for buying a car 23
Part III Housing in the U.S.A. 25
Part IV More about the topic: Consumer Rights 26
Part V Do you know .? 27
Part VI Reminder of key points in this unit 29
5 Briefing on Taxation and Insurance Policies
Part I Getting ready 30
Part II Briefing on personal taxation 32
Part III Should I buy an insurance policy? (I) 33
Part IV More about the topic: Should I Buy an Insurance Policy? (II) 34
Part V Do you know ...? 34
Part VI Reminder of key points in this unit 35
6 Visions of Business
Part I Getting ready 36
Part II Michael Dell vs. Frederick Smith (I) 37
Part III Michael Dell vs. Frederick Smith (II) 38
Part IV More about the topic: The Business Plan 39
Part V Do you know .? 40
Part VI Reminder of key points in this unit 42
7 Fame and Fortune
Part I Getting ready 43
Part II Bill Gates' new rules 44
Part HI Great business deals? 45
Part IV More about the topic: Walt Disney 47
Part V Do you know .,.? 48
Part VI Reminder of key points in this unit 49
8 Business Success
Part I Getting ready 5 l
Part II Witty ways to success 52
Part III Technology in doing business 53
Part IV More about the topic: How to Improve Your Executive Image? 54
Part V Do you know .? 55
Part VI Reminder of key points in this unit 57
9 Feeling the Financial Market
Part I Getting ready 58
Part II The commodity markets 59
Part III Bank organization 61
Part IV More about the topic: The Dow-Jones Industrial Average 63
Part V Do you know ...? 64
Part VI Reminder of key points in this unit 65
10 Business Strategies
Part I Getting ready 67
Part II SWOT analysis 69
Part III Dealing with growth: Market trends 70
Part IV More about the topic: Safe Investing 73
Part V Do you know ...? 75
Part VI Reminder of key points in this unit 76
11 New Trends in Trade
Part I Getting ready 78
Part II Vending machine 80
Part III Our sales numbers are up 81
Part IV More about the topic: The World Trade Organization (WTO) 82
Part V Do you know ...? 84
Part VI Reminder of key points in this unit 85
Activity 1 Where is it? 87
Activity 2 Bed and Breakfast 88
Activity 3 The foreign exchange market 89
Activity 4 Beanie baby 90
Activity 5 Food plans 91
Activity 6 Malaysian economy 91
Activity 7 Buying goods for sale 92
Activity 8 Financial reports 93
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