Figures
Tables
Contributors
Acknowledgements
Transcription Conventions
1 Introduction:Language,Culture and Rapport
PART ONE:FUNDAMENTAL CONCEPTUAL ISSUES
2 Rapport Management:A Framework for Analysis
3 Culture as an Explanatory Variable:Problems and Possibilities
PART TWO:CROSS-CULTURAL PRAGMATICS
RESEARCH:EMPIRICAL STUDIES
4 ‘It’s not my fault!':Japanese and English Responses to Unfounded Accusations
5 Responding to Compliments:British and Chinese Evaluative Judgements
6 Telephone Conversations in Greek and German:
Suggestions for Further Reading for Part Two
PART THREE:INTERCULTURAL DISCOURSE:ANALYTIC MODELS AND CONCEPTS
7 Understanding Misunderstanding:A Pragmatic-Discourse Approach to Analysing Mismanaged Rapport in Talk across Cultures
8 Pragmatic Transfer in Intercultural Communication
9 Accommodation Theory:A Conceptual Resource for Intercultural Sociolinguistics
PART FOUR:INTERCULTURAL DISCOURSE:EMPIRICAL STUDIES
10 Argumentation and Resulting Problems in the Negotiation of Rapport in a German-Chinese
11 Negative Assessments in Japanese-American Workplace Interaction
12 Impression Management in East and West German Job Interviews
13 A Problematic Chinese Business Visit to Britain:Issues of Face
Suggestions for Further Reading for Part Four
PART FIVE:METHODOLOGICAL ISSUES
14 Methodogical Issues in Conducting Theory-Based Cross-Cultural Research
15 Data Collection in Pragmatics Research
Index
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