Unit One Layout of Business Letters
The Text
Specimen Letters
Vocabulary
Phrases and Expressions
Notes
Exercises
Unit Two Establishing Business Relations
The Text
Specimen Letters
Vocabulary
Phrases and Expressions
Notes
Related Words and Phrases
Reference Expressions
Words and Phrases Power Development
Exercises
Unit Three Enquiries and Replies
The Text
Specimen Letters
Vocabulary
Phrases and Expressions
Notes
Related Words and Phrases
Reference Expressions
Words and Phrases Power Development
Exercises
Unit Four Offers and Counter-offers
The Text
Specimen Letters
Vocabulary
Phrases and Expressions
Notes
Related Words and Phrases
Reference Expressions
Words and Phrases Power Development
Exercises
Unit Five Sales Promotion
The Text
Specimen Letters
Vocabulary
Phrases and Expressions
Notes
Related Words and Phrases
Reference Expressions
Words and Phrases Power Development
Exercises
Unit Six Orders and Acknowledgements
The Text
Specimen Letters
Vocabulary
Phrases and Expressions
Notes
Related Words and Phrases
Reference Expressions
Words and Phrases Power Development
Exercises
Unit Seven Packing
The Text
Specimen Letters
Vocabulary
Phrases and Expressions
Notes
Related Words and Phrases
Reference Expressions
Words and Phrases Power Development
Exercises
Unit Eight Transportation
The Text
Specimen Letters
Vocabulary
Phrases and Expressions
Notes
Related Words and Phrases
Reference Expressions
Words and Phrases Power Development
Exercises
Unit Nine Terms of Payment
The Text
Specimen Letters
Vocabulary
Phrases and Expressions
Notes
Related Words and Phrases
Reference Expressions
Words and Phrases Power Development
Exercises
Unit Ten Insurance
The Text
Specimen Letters
Vocabulary
Phrases and Expressions
Notes
Related Words and Phrases
Reference Expressions
Words and Phrases Power Development
Exercises
Unit Eleven Agencies
The Text
Specimen Letters
Vocabulary
Phrases and Expressions
Notes
Related Words and Phrases
Reference Expressions
Words and Phrases Power Development
Exercises
Unit Twelve Complaints and Adjustments
The Text
Specimen Letters
Vocabulary
Phrases and Expressions
Notes
Related Words and Phrases
Reference Expressions
Words and Phrases Power Development
Exercises
Unit Thirteen Electronic Correspondence
The Text
Specimen Telex
Specimen Fax
Specimen E-mail
Vocabulary
Phrases and Expressions
Notes
Reference Expressions
Words and Phrases Power Development
Exercises
Unit Fourteen Forms of Trade
The Text
Specimen Letters
Vocabulary
Phrases and Expressions
Notes
Related Words and Phrases
Reference Expressions
Words and Phrases Power Development
Exercises
Appendix
1.Glossary
2.Phrases and Expressions
3.Notes
4.Related Words and Phrases
5.Key to Exercises
Reference Books