Part 1 Introduction 商务写作基础知识
Unit 1 Basic Concepts (Business writing, some terms, e.g. a notice)
Unit 2 Effective Business Writing (Five-step process, 5-C principle,e.g. an invitation)
Part 2 Four Common Types 商务写作常用文体
Unit 3 Letters (e.g. an acknowledgement letter)
Unit 4 Memos (e.g. a reminder)
Unit 5 Emails (e.g. a congratulation)
Unit 6 Reports (e.g. a short informal report)
Part 3 Functions and notions
Unit 7 Writing About the Pleasant and the Routine (e.g. a request letter)
Unit 8 Writing About the Unpleasant (e.g. a refusal letter)
Unit 9 Writing to Persuade (e.g. a sales letter)
Part 4 Other Practical Writings 其他商务写作应用文体
Unit 10 Resumes
Unit 11 Job-Application Cover Letters
Unit 12 Complaint Letters
Unit 13 Adjustment Letters
Unit 14 Minutes
Appendix Ⅰ Student Self-assessment Form
Appendix Ⅱ Assessment of the Finished Work
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