Part I General Conversation
1.Greetings
2.Introduction
3.Offers and Replies
4.Asking the Way
5.Request
6.Advice and Suggestions
7.Invitations
8.Apologizing
9.Making an Appointment
10.Making Telephone Calls
11.Saying Farewell and Seeing off
Part II Business Conversation
Section 1 Finding a Job
1.Self-introduction
2.Personal Information
3.Telephone Interview
Section 2 Daily Work
1.The First Day in the Office
2.Asking Favor from Colleagues
3.Introducing the Company
4.Receiving Company Visitors
5.Arranging Meetings
6.Meeting
7.Dealing with Complaints
8.Asking for Leaving
9.Apply for a Patent
Section 3 Marketing
1.Introducing Products
2.Advertising and Sales Promotion
3.Showing Samples
4.Quality
5.Color and Size
6.Style
7.Exchange
8.Purchase Exchange
9.After-sale Service
Section 4 International Trade
1.Enquiry
2.Offer
3.Counter-offer
4.Order
5.Insurance
6.Shipment
7.Payment
8.Discount
9.Bidding
10.Business Inspection
11.Visiting a Factory
12.Claim
13.Business Negotiation
14.Signing Contracts
15.Offer of an Agency
Section 5 Business TriP
1.At the Airport
2.At the Customs
3.At the Restaurant
4.At the Hotel
5.At the Bank
6.At the Post Office
7.At a Cocktail Party
8.Shopping and Sightseeing
Part III Appendix
1.Vocabulary and Useful Sentence
2.General Business Terms
3.Relevant Information for Other Use
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