商务交际高手

Chapter 1 Daily Office Routine日常办公
Unit 1 Introduction and Greetings介绍与问候
Unit 2 Overtime and Leave加班与请假
Unit 3 Apology and Explanation道歉与解释
Unit 4 Telephone Calls打电话
Unit 5 Computer Operations电脑操作
Unit 6 Office Sund ries办公杂务
Unit 7 Business Meeting商务会议
Unit 8 Salary and Bonus薪水与奖金
Unit 9 Recruitment and Application招聘与求职
Unit 10 Leaving a Job离职
Unit 11 Advertising and Marketing广告与营销
Unit 12 Patent and Trademark专利与商标
Unit 13 Banking Services银行业务
Chapter 2 Business Dealings商务往来
Unit 1 Reception接待客户
Unit 2 Tender Invitation and Submission招标与投标
Unit 3 Price and Discount价格与折扣
Unit 4 Business Representation and Commission代理与佣金
Unit 5 Terms of Payment付款方式
Unit 6 Order订购
Unit 7 Packing and Packaging包装
Unit 8 Shipment装运
Unit 9 Insurance保险
Unit 10 Business Negotiations商务谈判
Unit 11 Contract合同
Unit 12 Inspection商检
Unit 13 Appeal and Compensation投诉与索赔
Chapter 3 Business Tour商务旅行
Unit 1 Business Trip出差
Unit 2 Transportation交通
Unit 3 Having Meals饮食
Unit 4 Accommodation住宿
附录1：补全对话练习答案
附录2：商务英语中英语和美语的差异
附录3：常用中英文标识
附录4：商务名言警句