Unit 1 Form and Structure of a Business Letter
Unit 2 Enquiries & Replies
Unit 3 Quotations, Firm Offers & Counter Offers
Unit 4 Orders & Acknowledgements
Unit 5 Packing
Unit 6 Transport
Unit 7 Terms of Payment
Unit 8 Insurance
Unit 9 Complaint, Claim & Settlement
Unit 10 Agency
Unit 11 Compensation Trade, Processing & Assembling Trade
Unit 12 Joint Venture & Tender
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