注册 | 登录读书好,好读书,读好书!
读书网-DuShu.com
当前位置: 首页出版图书教育/教材/教辅外语职业、行业英语饭店英语

饭店英语

饭店英语

定 价:¥29.00

作 者: 饶莉啦
出版社: 武汉大学出版社
丛编项: 21世纪高职高专旅游管理专业系列教材
标 签: 台海风云

购买这本书可以去


ISBN: 9787307055278 出版时间: 2007-01-01 包装: 平装
开本: 16开 页数: 293 字数:  

内容简介

  本书针对高职高专学生的实际需求和教育的特殊规律,从我国旅游业的实际需要出发,紧密结合饭店行业的工作特点,以涉外饭店一线部门的服务流程和岗位职责为主线,概括了涉外饭店的主要服务内容和规范用语。本书加配由纯正美语录制的MP3光盘,更适宜教师和学生使用。

作者简介

暂缺《饭店英语》作者简介

图书目录

Part One The Front Office Unit 1 Room Reservations  Dialogue 1 A Long Distance Call Reservation  Dialogue 2 A Group Reservation  Dialogue 3 An Individual Reservation Unit 2 At the Reception Desk  Dialogue 1 Registering an Individual Guest  Dialogue 2 Receiving a Tour Group  Dialogue 3 Extending Stay Unit 3 The Bellboy  Dialogue 1 Showing a Guest to the Floor  Dialogue 2 Introducing the Room Facilities  Dialogue 3 Running Errands for the Guest Unit4 The Cashier  Dialogue 1 Exchanging Money  Dialogue 2 Checking Out  Dialogue 3 Paying with Credit Cards Unit 5 At the Business Center  Dialogue 1 Mail Service  Dialogue 2 Internet Service  Dialogue 3 Sending a Fax Unit 6 Changing the Room  Dialogue 1 Changing the Room  Dialogue 2 It's Too Noisy  Dialogue 3 A Room with A King-size BedPart Two The Housekeeping Department Unit 1 Making up the Room  Dialogue 1 Could You Do Our Room First Next Time  Dialogue 2 What Time to Clean Your Room  Dialogue 3 Turn-down Service Unit 2 Laundry Service  Dialogue 1 Introducing Laundry Service  Dialogue 2 Express Laundry ServiceDialogue 3 In the Laundry Unit 3 Wake-up Call Service & Special Service  Dialogue 1 Wake-up Call Service  Dialogue 2 Baby-sitting Service  Dialogue 3 Preparing for a Birthday Party Unit 4 Miscellaneous Service  Dialogue 1 Maintenance Service  Dialogue 2 Complaints  Dialogue 3 The Lost Diamond EarringsPart Three Food and Beverage Department Unit 1 Chinese Restaurant  Dialogue 1 Reserving a Table  Dia|ogue 2 At a Chinese Restaurant  Dialogue 3 Chinese Cuisine Unit 2 Western Restaurant  Dialogue 1 At a Western Restaurant  Dialogue 2 Dining a la Carte  Dialogue 3 Wine Sales Unit 3 Coffee Shop Dialogue 1 American-Style Breakfast Dialogue 2 A Light Lunch Dialogue 3 Afternoon Tea Unit 4 Dealing with Complaints Dialogue 1 Spilt Drinks Dialogue 2 Tough Steak Dialogue 3 Slow ServicePart Four Shopping and Entertaining Services Unit 1 At the Shopping Arcade Dialogue 1 At the Souvenirs Counter Dialogue 2 Recommending the Four Treasures of the Study Dialogue 3 Showing a Toy Unit 2 At the Arts and Crafts Counter Dialogue 1 Introducing Jingdezhen Porcelain Ware Dialogue 2 Being interested in the Jewellery Dialogue 3 Carving a Name-seat Unit 3 Recreation Center Dialogue 1 At the Karaoke Bar Dialogue 2 At the Ball Room Dialogue 3 Enjoying Singing and Dancing Unit 4 Hair Dressing Dialogue 1 At the Barber's Dialogue 2 At the Hairdresser's Dialogue 3 At the Beauty Salon Unit 5 Sports Dialogue 1 At the Fitness Center Dialogue 2 At the Swimming Pool Dialogue 3 At the Gymnasium Unit 6 Entertainment Activities Dialogue 1 Foot Massage  Dialogue 2 Head Massage  Dialogue 3 SaunaAppendix Key to Exercises参考书目

本目录推荐