白领办公应急口语

Chapter 1 电话英语　Telephone English
Unit 1　接打电话　Making and Receiving Calls
Unit 2　电话转接　Transferring Calls
Unit 3　电话留言　Leaving a Message
Unit 4　结束通话　Ending the Calls
Unit 5 安排约见　Making Appointments
Chapter 2　秘书英语　Secretary English
Unit 1　安排会议　Arranging Meetings
Unit 2　安排出差　Arranging Trips
Unit 3　安排面试　Arranging Interviews
Unit 4　预订房间　Room Reservation
Unit 5　预订机票　Booking Tickets
Chapter 3　同事相处　Getting on with Colleagues
Unit 1　新人来到　Getting to Know New Colleagues
Unit 2　互相帮忙　Helping Each Other
Unit 3　产生矛盾　Getting Upset
Unit 4　同事升迁或离职　Promotion or Leaving the Job
Unit 5　同事有不幸　Someone Meets Trouble
Unit 6　烟民一族　The Smokers
Unit 7　工作午餐　Lunch Time
Unit 8　上下班　Punch in and Punch out
Unit 9　加班与代班　Working Overtime and Covering for Someone
Chapter 4　领导与员工　Boss and Employee
Unit 1　夸奖员工　Complimenting the Staff
Unit 2　批评员工　Criticizing the Staff
Unit 3　辞职与解雇　Resignation and Dismissal
Unit 4　沟通与协调　Communication
Unit 5　请求加薪或升职　Asking for Pay Raise or Promotion
Unit 6　请假与换班　Taking off and Shift
Chapter 5　办公自动化　Office Automation
Unit 1　发传真　Sending a Fax
Unit 2　打字与复印　Typing and Photocopy1
Unit 3　电脑使用　About Computers
Unit 4　互联网　The Internet
Chapter 6 日常工作　Sundry Affairs
Unit 1　分配工作　Assigning Work
Unit 2　档案管理　File Keeping
Unit 3　员工培训　Staff Training
Unit 4　处理投诉　Handling Complaints
Unit 5　购买办公设备　Office Equipment
Unit 6　银行业务　At the Bank
Unit 7　邮局业务　At the Post Office
Chapter 7　社会交往　Social Interaction
Unit 1 拜访同事　Visiting Colleagues
Unit 2　请客吃饭　Invitations Dinner
Unit 3　野营与野餐　Camping and Outing
Unit 4　酒吧畅饮　At the Bar
Unit 5　派对狂欢　At the Parties
Unit 6　节日祝福　Festivals
Chapter 8　娱乐时光　Entertainment Time
Unit 1　轻松假期　Going on Vaeation
Unit 2　棋牌游戏　Chess and Cards
Unit 3 影视戏剧 Films，TV Programs and Theatre
Unit 4　音乐狂人　Music Fans
Unit 5　休闲健身　Gymnasium Exercise
Chapter 9 平常谈话 Re2ular Talk
Unit 1　天气状况　The weatller
Unit 2　兴趣爱好　Interests and Hobbies
Unit 3　工作压力　work Pressure
Unit 4　薪水与奖金　Salary and Bonus
Unit 5 理财投资 Money Management and Investment