Part 1 商务接待
Unit 1 Welcoming Foreign Guests
Unit 2 Welcome Banquet
Unit 3 Time Schedule Arrangement
Unit 4 Establishing Business Relatio hips
Unit 5 Customer Service
Unit 6 Business Travel
Part 2 商务会话
Unit 7 Telephone Contact
Unit 8 Presentatior
Unit 9 Promotion
Unit 10 Pe onal Selling
Unit 11 Advertising
Unit 12 Job Interview
Part 3 商务谈判
Unit 13 Inquiry，Offer，and Counter-offer
Unit 14 On Price
Unit 15 Payment
Unit 16 Packing and Shipment
Unit 17 I urance and Claim
Unit 18 Placing an Order
References
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