Chapter 1 Business Letter Writing
Ⅰ. Essentials of Business Letter Writing
Ⅱ. Layout of a Business Letter
Ⅲ. Miscellaneous Matters
Ⅳ. Envelope Addressing
Ⅴ. Format of Letters
Exercises
Chapter 2 Enquiries and Replies
Ⅰ. Introduction
Ⅱ. Specimen Letters
Ⅲ. Terms and Expressions
Ⅳ. Useful Sentences
Exercises
Chapter 3 Status Inquiry
Ⅰ. Introduction
Ⅱ. Specimen Letters
Ⅲ. Terms and Expressions
Ⅳ. Useful Sentences
Exercises
Chapter 4 Sales Promotion
Ⅰ. Introduction
Ⅱ. Sample Letters
Ⅲ. Terms and Expressions
Ⅳ. Useful Sentences
Exercises
Chapter 5 Offers and Counter -offers
Ⅰ. Introduction
Ⅱ. Sample Letters
Ⅲ. Terms and Expressions
Ⅳ. Useful Sentences
Exercises
Chapter 6 Orders
Ⅰ. Introduction
Ⅱ. Sample Letters
Ⅲ. Terms and Expressions
Ⅳ. Useful Sentences
Exercises
Chapter 7 Terms of Payment
Ⅰ. Introduction
Ⅱ. Sample Letters
Ⅲ. Terms and Expressions
Ⅳ. Useful Sentences
Exercises
Chapter 8 Packing
Ⅰ. Introduction
Ⅱ.Specimen Letters
Ⅲ. Terms and Expressions
Ⅳ. Useful Sentences
Exercises
Chapter 9 Shipment
Ⅰ. Introduction
Ⅱ. Specimen Letters
Ⅲ. Terms and Expressions
Ⅳ. Useful Sentences
Exercises
Chapter 10 Insurance
Ⅰ. Introduction
Ⅱ. Specimen Letters
Ⅲ. Terms and Expressions
Ⅳ. Useful Sentences
Exercises
Chapter 11 Claims
Ⅰ. Introduction
Ⅱ. Specimen Letters
Ⅲ. Terms and Expressions
Ⅳ. Useful Sentences
Exercises
Chapter 12 Agencies
Ⅰ. Introduction
Ⅱ. Specimen Letters
Ⅲ. Terms and Expressions
Ⅳ. Useful Sentences
Exercises
Chapter 13 Business Contract Writing
Ⅰ. Basic Concept of Contract
Ⅱ. Categories of Business Contract
Ⅲ. The Structure of Business Contract
Ⅳ. Features of Business Contract
Ⅴ. Sample
Exercises
Appendix Ⅰ Solutions
Appendix Ⅱ Vocabulary
参考文献