Part One Conversational English for Common Use
第一部分 售货员常用英语会话
1. Greeting a Customer
向顾客打招呼
2. Telling Business Time to a Customer
向顾客说明营业时间
3. Telling Locations to a Customer
向顾客指点场所
4. Making Inquiries of a Customer
向顾客询问
5. Making Recommendation for a Customer
向顾客推荐
6. Making Requests to a Customer
向顾客提请求
7. Giving Explanations to a Customer(1)
向顾客解释(1)
8. Giving Explanations to a Customer(2)
向顾客解释(2)
9. Giving Explanations to a Customer(3)
向顾客解释(3)
10. Offering Apologies to a Customer
向顾客道歉
11. Offering Prices to a Customer
给顾客报价
12. Making Bargains with a Customer
与顾客讨价还价
13. Giving Change to a Customer
给顾客找零钱
14. Askng a Customer for Indemnification
要求顾客赔偿
15. Offering Follow-up Service to a Customer
给顾客提供售后服务
16. Returning Lost Articles to a Customer
把失物交还顾客
17. Commonly Used Expressions 常用语句
Part Two Conversational English for Specialized Salesclerks
第二部分 专业售货员英语会话
1. At a Cigarette and Alcohol Store
烟酒店
2. At a Cloth Store
绸布店
3. At a Clothes Store
服装店
4. At a Confectionery Store
糖果店
5. At a Drug Store
药店
6. At a Fruit Store
水果店
7. At a Green Grocery
蔬菜店
8. At a Hardware Store
五金店
9. At a Jewellery Store
珠宝店
10. At a Leatherware Store
皮货店
11. At a Pottery Store
陶瓷店
12. At a Shoe Store
鞋店
13. At a Sports Goods Store
体育用品店
14. At a Stationery Store
文具店
15. At a Toy Store
玩具店
16. At a Watch and Clock Store
钟表电
17. At an Arts and Crafts Store
工艺美术品店
18. At an Electric Appliance Store
电器店
19. At a Tea Store
茶叶店
20. At a Cereals and Oil Store
粮油店
21. At a Spectacles/Glasses Store
眼镜店
22. At a Bookstore
书店
23. At a Computer Consumption Store
电脑消耗品店
24. At a Telecommunications Store
电讯店
25. At a Furniture Store
家具店
26. At a Cosmetics Store
化妆品店
Part Three The Names of Classified Goods
第三部分 分类商品名称
1. Arts and Crafts
工艺美术品类
2. Cigarettes and Alcohol
烟酒类
3. Cloth
布匹类
4. Clothes
服装类
5. Confectionery
糖果类
6. Electric Appliances
电器类
7. Fruit
水果类
8. Hardware
五金类
9. Jewellery
珠宝类
10. Leatherwares
皮货类
11. Medicines
药物类
12. Potteries
陶瓷类
13. Shoes
鞋类
14. Sports Goods
体育用品类
15. Stationery
文具类
16. Toys
玩具类
17. Vegetables
蔬菜类
18. Watches and Clocks
钟表类
19. Tea and Tea Ware
茶叶和茶具类
20. Cereals and Oil
粮油类
21. Spectacles/Glasses
眼镜类
22. Books
图书类
23. Computer Consumption
电脑消耗品类
24. Telecommunications
电讯类
25. Furniture
家具类
26. Cosmetics
化妆品类