你一定会说的商务英语口语

Part 1人力资源管理 Human Resources Management
　Unit 1 求职信息 Job-hunting Information
　Unit 2 面试准备Preparing for an Interview
　Unit 3 服装仪容Grooming
　Unit 4 约定面试 Making an Appointment for Interview
　Unit 5 开场白 Opening Remarks
　Unit 6 自我介绍Self-introduction
　Unit 7 家庭情况Family Information
　Unit 8 教育背景Education Background
　Unit 9求职原因Reasons for Application
　Unit 10 工作经验Work Experience
　Unit 11 语言水平Language Proficiency
　Unit 12 其他技能Other Skills
　Unit 13 业余爱好Hobbies
　Unit 14 品质、个性Personality and Character
　Unit 15 优缺点Strengths and Weaknesses
　Unit 16 工作需求Working Requirement
　Unit 17 关于公司About the Company
　Unit 18 关于薪水About Salary
　Unit 19 长期目标Long-term Goals
　Unit 20 有何问题Any Questions
　Unit 21 结束面试Ending the Interview
　Unit 22 签订合同Signing a Contract
　Unit 23 工作培训Work Training
　Unit 24 日常办公事务Daily Office Routine
　Unit 25 工作换班Work Shift
　Unit 26 加班加点Working Overtime
　Unit 27 申请休假Asking for Leave
　Unit 28 上班迟到Late for Work
　Unit 29 工作失误Working Faults
　Unit 30 工作压力Working Pressure
　Unit 31 调换部门Transferring Department
　Unit 32 年终考核Bonus and Performance Review
　Unit 33 奖励员工Employee Rewards
　Unit 34 汇报工作Reporting
　Unit 35 提交辞呈Giving Notice of Resignation
　Unit 36 挽留员工Persuade the Employee
　Unit 37 解雇员工Firing an Employee
　Unit 38 失业危机Unemployment Crisis
　Unit 39 电话查询Telephone Inquiry
Part 2 商务交际Business Communications
　Unit 40 打错电话Calling a Wrong Number
　Unit 41 电话转接Calling a Switchboard
　Unit 42 留言事宜Leaving a Message
　Unit 43 电话故障Bad Connections
　Unit 44 国际长途International Call
　Unit 45 安排约会Arranging an Appointment
　Unit 46 推迟约会Putting off an Appointment
　Unit 47 取消约会Cancelling an Appointment
　Unit 48 拜访客户Visiting Clients
　Unit 49 商务接待Reception
　Unit 50 参观工厂Visiting Factories
　Unit 51 公司介绍Introduction of the Company
　Unit 52 商务会餐Business Meals
　Unit 53 安排活动Arranging Activities
　Unit 54 礼尚往来Presenting Gifts
　Unit 55 送别客户Seeing off Customers
Part 3 商业实务Practical Operation
　Unit 56 建立贸易关系Establishing Trade Relations
　Unit 57 询盘Inquiry
　Unit 58 报盘Offer
　Unit 59 还盘Counter-offer
　Unit 60 接受和成交Acceptance and Conclusion of Business
　Unit 61 订货Ordering Goods
　Unit 62 缺货Lack of Goods
　Unit 63 订货数量Quantity of the Order
　Unit 64 货物质量Quality of Goods
　Unit 65 资信调查Credit Inquiry
　Unit 66 包装方式Mode of Packing
　Unit 67 包装说明Packing Instruction
　Unit 68 装运方式Ways of Shipment
　Unit 69 装运期限Date of Shipment
　Unit 70 租船、订舱Chartering a Vessel and Booking Shipping Space
　Unit 71 卸货港Unloading Port
　Unit 72 汇付Remittance
　Unit 73 托收Collection
　Unit 74 信用证Letter of Credit
　Unit 75 分期付款Installment
　Unit 76 保险险别Insurance Coverage
　Unit 77 保险费率Insurance Rate
　Unit 78 签订合同Signing a Contract
　Unit 79 修改合同Revision of a Contract
　Unit 80 违约Breach of a Contract
　Unit 81 商品检验Commodity Inspection
　Unit 82 海关检验Customs Examination
　Unit 83 关税Customs Duty
　Unit 84 质量投诉Complaints about Quality
　Unit 85 短重投诉Camplaints about Short Quantity
　Unit 86 错发货物Wrong Shipment
　Unit 87 索赔Claims
　Unit 88 诉诸仲裁Arbitration
Part 4 商业衍生环节Deriving Sectors of Business
　Unit 89 佣金Commission
　Unit 90 商标Trademark
　Unit 91 招标Bidding
　Unit 92 投标Tender
　Unit 93 专利Patent
　Unit 94 合资企业Joint Venture
　Unit 95 补偿贸易Compensation Trade
　Unit 96 技术转让Technology Transfer
　Unit 97 加工业务Processing Business
　Unit 98 装配业务Assembling Business
　Unit 99 融资Financing
Part 5 商务会议Business Conferences
　Unit 100 会议筹备Preparing for a Meeting
　Unit 101 会议开始Beginning the Meeting
　Unit 102 会议议程Agenda
　Unit 103 发表意见Opinions
　Unit 104 总结闭会Summarization and Adjournment
Part 6公司运作 Company Operation
　Unit 105 竞争Competition
　Unit 106 合作关系Partnership
　Unit 107 新产品发布会Product Launch
　Unit 108记者招待会Press Conference
　Unit 109 公司财务Financial Affairs
　Unit 110 公司网站Company Website
　Unit 111 福利Welfare
　Unit 112 外贸政策Foreign Trade Policy
Part 7 市场营销Marketing & Sales
　Unit 113 市场调研 Market Research
　Unit 114 目标消费者Target Audience
　Unit 115 登门推销Promotion by Salesperson
　Unit 116 广告运作Advertising Campaign
　Unit 117 选择媒体Choosing Media
　Unit 118 广告细节Details of an Advertisement
　Unit 119 促销活动Promotional Events
　Unit 120 贸易展览Trade Shows
　Unit 121 准备展会Preparing for a Trade Show
　Unit 122 产品演示Product Demonstrations
　Unit 123 售后服务After-sale Service
　Unit 124 销售代理商Sales Agent
　Unit 125 申请代理Application of Being an Agent
　Unit 126 指定代理Appointing an Agent
Part 8 电子商务E-commerce
　Unit 127 网上购物Shopping Online
　Unit 128 网上找客户Looking for Customers Online
　Unit 129 网络营销E-marketing
　Unit 130 电子邮件E-mail
　Unit 131 网上银行E-bank
　Unit 132 网上拍卖Online Auction
　Unit 133 网上炒股Online Stock
Part 9 客户关系管理Customer Relationship Management
　Unit 134 顾客投诉Customer Complaint
　Unit 135 向经理投诉Complaining to the Manager
　Unit 136 处理投诉Dealing with Complaints
　Unit 137 公共关系Public Relations
　Unit 138 公司纪念品Company Gifts
　Unit 139 商业信函Business Letters
　Unit 140 信函附件Enclosure
Part 10 商务旅行Business Trip
　Unit 141 关于护照About Passport
　Unit 142 申请签证Applying for a Visa
　Unit 143 订飞机票Booking a Plane Ticket
　Unit 144 安全检查Security Check
　Unit 145 行李托运Checking Luggage
　Unit 146 登机Getting Aboard
　Unit 147 在飞机上On the Plane
　Unit 148 转机Transit
　Unit 149 过海关Passing the Customs
　Unit 150 买火车票Buying a Train Ticket
　Unit 151 问路Asking the Way
　Unit 152 乘公交车By Bus
　Unit 153 乘船By Ship
　Unit 154 乘地铁By Subway
　Unit 155 乘出租车Taking a Taxi
　Unit 156 订房间Reserving a Room
　Unit 157 入住登记Checking in
　Unit 158 电话叫醒Wake-up Call
　Unit 159 送洗衣物Laundry
　Unit 160 维修服务Maintenance
　Unit 161 账单错误Bill Mistake
　Unit 162 结账退房Checking out
　Unit 163 餐厅订位Booking a Table
　Unit 164 在餐馆At the Restaurant
　Unit 165 买纪念品Buying Souvenirs
　Unit 166 参观游览Sightseeing
Part 11 银行业务Bank Business
　Unit 167 开立账户Opening an Account
　Unit 168 询问利率Inquiring about Interest Rates
　Unit 169 存款Depositing
　Unit 170 取钱Withdrawing
　Unit 171 询问余额Asking the Balance
　Unit 172 注销账户Closing an Account
　Unit 173 支票兑现Cashing a Check
　Unit 174 外汇汇率The Rate of Exchange
　Unit 175 货币兑换Exchanging Money
　Unit 176 信用卡Credit Card
　Unit 177 租保管箱Renting a Safety Deposit Box
　Unit 178 存折挂失Reporting a Lost Passbook
　Unit 179 投资股市Investing in Stock Market
　Unit 180 流动资金货款Flexible Cash Loan