Unit 1 Arranging a Meeting
Unit 2 Entertaining
Unit 3 Complaining
Unit 4 Solving Problems
Unit 5 Negotiating
Unit 6 Asking for a Pay Raise
Unit 7 Job Interview
Unit 8 International Dealings
Unit 9 Staff Review
Unit 10 The Invoice
Unit 11 Information Gathering
Unit 12 Business Practices
Unit 13 Market Research
Unit 14 Sales Strategy
Unit 15 Appointment
Unit 16 Partnership
Unit 17 Business Visits
Unit 18 Briefing
Unit 19 Business Discussion
Unit 20 Being Evasive in Business
Key for Reference
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