Part One Reader-Oriented Modern Business English Writing
Chapter 1 Process of Business English Writing
Ⅰ. Introduction
Ⅱ. Plan
Ⅲ. Organize
Ⅳ. Draft
Ⅴ. Revise
Ⅵ. Edit
Words and Expressions
Exercises
Part Two Modern Business English Writing
Chapter 2 Business English Letters
Ⅰ. The Structure of a Business English Letter
Ⅱ. The Format of a Business English Letter
Ⅲ. Font
Ⅳ. Punctuation
Ⅴ. Envelope Addressing
Words and Expressions
Exercises
Chapter 3 Business English Email
Ⅰ. Introduction
Ⅱ. Writing Effective Email
Ⅲ. Specimen Email
Words and Expressions
Exercises
Chapter 4 Business English Faxes
Ⅰ. Introduction
Ⅱ. Fax Cover Sheet
Ⅲ. Conventions for Sending Fax
Ⅳ. Specimen Faxes
Words and Expressions
Exercises
Chapter 5 Business English Memos
Ⅰ. Introduction
Ⅱ. Conventions for Writing Memos
Ⅲ. Specimen Memos
Words and Expressions
Exercises
Chapter 6 Business English Minutes
Ⅰ. Introduction
Ⅱ. Strategies for Writing Effective Minutes
Ⅲ. Specimen Minutes
Words and Expressions
Commonly Used Sentences
Exercises
Chapter 7 Business English Reports
Ⅰ. Introduction
Ⅱ. Formal Reports
Ⅲ. Informal Reports
Ⅳ. Specimen Reports
Words and Expressions
Commonly Used Sentences
Exercises
Chapter 8 Resume
Ⅰ. Introduction
Ⅱ. The Structure of a Resume
Ⅲ. Formats of a Resume
Ⅳ. Writing Style
Ⅴ. Specimen Resumes
Words and Expressions
Exercises
chapter 9 Application Letter
Ⅰ. Introduction
Ⅱ. Outline for an Application Letter
Ⅱ. Specimen Application Letters
Words and Expressions
Commonly Used Sentences
Exercises
Part Three Business Letters for International Trade
Chapter 10 A Brief Introduction to International Trade Practice ..
Ⅰ.Introduction
Ⅱ. General Procedures of Export Transactions
Ⅲ. General Procedures of Import Transactions
Words and Expressions
Chapter 11 Establishing Business Relations
Ⅰ. Introduction
Ⅱ. The Structure of a Letter of Establishing Business Relations
Ⅲ. Specimen Letters
Words and Expressions
Commonly Used Sentences
Exercises
Chapter 12 Enquiry
Ⅰ. Introduction
Ⅱ. The Structure of an Enquiry
Ⅲ. Specimen Letters
Words and Expressions
Commonly Used Sentences
Exercises
Chapter 13 Offer
Ⅰ. Introduction
Ⅱ. The Structure of an Offer
Ⅲ. Specimen Letters
Words and Expressions
Commonly Used Sentences
Exercises
Chapter 14 Counter-Offer
Chapter 15 Order and Acceptance
Chapter 16 Packing
Chapter 17 Shipment
Chapter 18 Payment
Chapter 19 Insurance
Chapter 20 Complaints,Claims and Adjustments
Appendix A Currency
Appendix B Banks
Appendix C Trade Tems
Appendix D Capitals and States of U.S.A
References