PART 1 Basic Knowledge about Logistics
Chapter 1 Introduction to Logistics Management
1.1 What Is Logistics
1.2 Components of a Logistics System
1.3 Importance of Logistics
Summary
Chapter 2 Transportation and Physical Distribution
2.1 Importance of Transportation
2.2 Modes of Transportation
2.3 Transportation Rates
2.4 Contracts of Transportation
2.5 Physical Distribution
Summary
Chapter 3 Warehousing and Inventory Management
3.1 Introduction to Warehousing and Inventory
3.2 Basic Warehouse Operations
3.3 Equipment Warehousing and Storage
3.4 Warehouse Layout and Design
3.5 Fundamental Methods of Inventory Management
3.6 An Analysis of Inventory-related Cost
Summary
Chapter 4 Packaging and Material Handling
4.1 Introduction to Packaging
4.2 Functions of Packaging
4.3 Packaging Technology
4.4 Material Handling Principles
Summary
Chapter 5 Information Technology of Logistics
5.1 Information System Functionality
5.2 Logistics Information Technology
5.3 Electronic Commerce and Logistics
Summary
Chapter 6 Customer Service of Logistics
6.1 The Role of Logistics in Establishing Customer Service Levels
6.2 The Defmition of Customer Service
6.3 Performance Measures for Customer Service
Summary
PART 2 Modern Logistics Systems
Chapter 7 Logistics Strategy Managemeut
7.1 Strategic Logistics Management
7.2 Global Supply Chain Integration
7.3 Strategic Lead-time Management
7.4 Customer Fulfillment Strategies
Summary
Chapter 8 Third-party Logistics
8.1 Definition of Third-party Logistics
8.2 Functions of Third-party Logistics
8.3 Steps of Third-party Logistics Management
8.4 The Reasons of the Growth of Third-party Logistics
8.5 Development of Third-party Logistics
Summary
Chapter 9 Reverse ogistics
9.1 Environmental Issues in Logistics
9.2 Definitions of Reverse Logistics
9.3 Waste Management
9.4 Reverse Distribution of Products
Summary
Chapter 10 Global Logistics
10.1 Global Marketing Channels
10.2 The Similarities and Differences between Global and Domestic Business Logistics
10.3 The Economic Importance of Global Logistics
10.4 Global Transportation Options
Summary
PART 3 Supply Chain Management
Chapter 11 21-Century Supply Chains
11.1 Definitions of Supply Chain and Its Types
11.2 Revolution of Supply Chain
11.3 Supply Chain Management and Logistics
11.4 Key Attributes of Supply Chain Management
Summary
Chapter 12 Supply Chain Management: Analysis, Design and Integration
12.1 Systems Concept and Analysis
12.2 The Importance of Supply Chain Design
12.3 The Role of Trust in Supply Chain Relationships
12.4 Maintaining Channel and Supply Chain Integrity
Summary
Appendix A Handling Considerations
Appendix B Bill of Lading
Appendix C International Logistics Related Abbreviations Frequently Used
Appendix D Frequent Harbour
Appendix E Ocean Shipping Related Abbreviations Frequently Used
Appendix F Incoterms 2000
Appendix G Shipping Terms
Appendix H Railroad Terms
Appendix I Maritime Terms & Abbreviation
Appendix J United Nations Convention on Contracts for the International Sale of Goods (1980)
References