旅游行业英语

Scene 1 旅行产品分类
　Topic 1 团体度假游Group Inclusive Tour
　Topic 2 散客度假游Full Independent Tour
　Topic 3 团体商务游Group Business Tour
　Topic 4 散客商务游Full Independent Business Tour
Scene 2 对外合作
　Topic 1 本旅行社情况介绍Introduction of Travel Agency
　Topic 2 寻求合作项目Seeking Cooperation Projects
　Topic 3 项目国际推广Promotion of International Projects
　Topic 4 特色产品推荐Recommendation of Specialty Products
Scene 3 旅行社规划
　Topic 1 常规咨询Regular Consultation
　Topic 2 线路设计及日程安排Routine Designs and Schedule
　Topic 3 具体价位Specific Price
　Topic 4 优惠方案Premium Scheme
Scene 4 出行安排
　Topic 1 代办签证Visa Agent
　Topic 2 选择交通工具Choices of Transportation
　Topic 3 安排上车、登机Arrangements for Cars and Aircrafts
　Topic 4 安排接站、接机Arrangements for Pick-up
Scene 5 住宿安排
　Topic 1 确认酒店房间Confirmation on Hotel Reservation
　Topic 2 介绍服务设施Introduction of Service Facilities
　Topic 3 代办人住登记Check-in Agent
　Topic 4 照顾特殊需求Care of Special Needs
Scene 6 餐饮安排
　Topic 1 征求餐饮建议Recommendations for Food
　Topic 2 确定就餐地点Determination of Restaurant
　Topic 3 介绍相关菜品Introduction of Dishes
　Topic 4 介绍餐饮文化Explanation of Food Culture
Scene 7 景点观光
　Topic 1 解释票价差异Explanation of the Differential Fare
　Topic 2 介绍景点地形Introduction of Attraction Terrain
　Topic 3 景区安全提示Safety Tips
　Topic 4 处理紧急情况Dealing with Emergencies
Scene 8 休闲自助及娱乐活动
　Topic 1 自助行方案Do-it-yourself Travel Programs
　Topic 2 青年旅社Youth Hotel
　Topic 3 特产推荐Specialty Recommended
　Topic 4 风土人情介绍Introduction of Customs
Scene 9 委托服务
　Topic 1 代办退房和行李托运Check-out and Baggage Check-in
　Topic 2 代寄明信片和包裹Mailing Postcard and Package for Travellers
　Topic 3 代客联系其他旅行社Connecting with Other Travel Agencies for Travellers
　Topic 4 旅游保险及索赔Travel Insurance and Claims
Scene 10 后续服务
　Topic 1 服务满意度调查Service Satisfaction Survey
　Topic 2 处理投诉Handling Complaints
　Topic 3 相关服务推荐Service Recommendation
　Topic 4 定期安排活动Arrangement for Regular Activities